Events Calendar

Webinar: The Credit Union Difference
Monday, June 17, 2019, 03:00pm - 04:30pm


 Recording available Monday, June 17, 2019

For over 100 years, the credit union movement has had a profoundly positive impact on communities across the country. As not-for-profit financial services cooperatives, credit unions’ foundational structure sets them apart from others in the financial sector. Credit union boards are comprised of volunteers and have supervisory committees that act as a watchdog for the members. In addition, there are seven cooperative principles that drive the industry.

The credit union “difference” is more relevant than ever. CUs are better able to assist those who are often underserved by banks, offer better rates for loans and deposits, and treat members more like family. Members are the sole focus, rather than investors. There are thousands of passionate people poised to make the CU difference more apparent and move it forward. For instance, millennials have shown great interest and willingness to get involved with community-oriented programs that positively impact the world. This is a must-attend session for all staff and volunteers.


  • The structure of credit unions as nonprofits
  • History behind the credit union movement
  • Seven cooperative principles that drive the industry
  • How credit unions benefit their members and communities
  • Communicating the CU difference and value to members and prospective members
  • Using the passion of the movement’s founders to impact today’s market
    • International credit union operating principles
    • 7 cooperative principles team worksheet
    • Employee training log
    • NEW – Interactive quiz


This must-attend session is crucial for new staff, but will also benefit all credit union employees, volunteers, and training teams.

SPEAKER:  Kevin Smith, TEAM Resources

Kevin Smith is a publisher and a consultant with TEAM Resources, where he oversees the board self-evaluation programs and facilitates strategic planning with credit unions and nonprofits. He has extensive experience in designing and implementing professional development resources to grow leaders within the credit union industry.

For 10 years, Kevin was Director of Volunteer Education at CUNA where he developed and oversaw conference and training events, webinars, print programs, and online courses. During his tenure at CUNA, he created several new programs, including the Volunteer Certification Program, an intensive, competency-based program for boards and supervisory committees.