Events Calendar

Webinar: Liability with ACH Death Notification Entries (DNEs) & Reclamations
Tuesday, August 25, 2020, 03:00pm - 04:30pm

Reclamations and DNEs must be handled properly to avoid liability and loss. Get the latest Green Book guidance for dealing with payments made to deceased accountholders.


  • Explain the difference between federal benefit payments and private pension payments
  • Distinguish between actual and constructive knowledge of death
  • Properly handle DNEs and reclamations according to revised Green Book guidance
  • Differentiate between full versus limited liability
  • Identify which payments are and are not subject to reclamation


How do you handle incoming ACH entries for deceased accountholders? Are the right policies and procedures in place to ensure no losses are incurred from incorrectly handling DNEs? Join us to learn more about handling federal government benefit payments payable to deceased accountholders.


This informative session is ideal for ACH operations staff, call center and branch staff, AAP candidates, and compliance officers.


  • Government payments quick reference cards
  • Employee training log
  • Interactive quiz

SPEAKER:  Michele L. Barlow, PAR/WACHA

Michele Barlow is the Vice President at PAR/WACHA (The Premier Payments Resource), headquartered in Wisconsin. Before joining the WACHA team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for development and execution of association training and certification programs, conference planning, and member service. Michele is a past member of NACHA’s Blue Ribbon Panel and currently serves on the APRP Oversight Panel, and the Payments Institute Board of Regents. She is active on other national committees, and a frequent speaker at industry events. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a bachelor’s from the University of Wisconsin.