Events Calendar

Webinar: 10 Lessons Learned When a Depositor Dies
Wednesday, September 09, 2020, 03:00pm - 04:30pm

Complications abound when an accountholder dies. A vast array of legal and compliance rules impact account ownership, access, whether checks can be paid or deposited, and more. Attend this illuminating webinar and learn to confidently handle these delicate issues during a very difficult time.


  • Distinguish probate versus non-probate transfers
  • Determine whether the will or signature card governs
  • Identify what can bypass wills, PODs, IRAs, and JTWROS
  • Understand living trusts and successor trustees
  • Know when an accountholder is deceased
  • Pinpoint when small estate affidavits can be used
  • Explain what happens to powers of attorney, authorized signers, etc.
  • Describe how IRAs, HSAs, and UTMAs are affected
  • Know whether sole proprietorships cease at death
  • Understand NCUA insurance issues


Your accountholder passed away and the family is grieving. Yet, in the midst of remembering and honoring a life, the legal and compliance clock is ticking. In most states, checks can only be paid for 10 days after the date of death.

When your depositor dies, many issues and questions arise. Who can have account information? Who owns the account? Can the account be accessed? What happens with powers of attorney and authorized signers? Can the spouse of a sole proprietor continue to access the account? What about that last tax refund check? Is the account still insured? Can a check be written to a funeral home? What about the checks coming in to pay funeral expenses? Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship, and other complex issues that can occur when a depositor dies.


This webinar is designed for service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles consumer deposit accounts.


  • Handbook on opening and handling accounts at death
  • Employee training log
  • Interactive quiz

SPEAKER:  Deborah Crawford, Gettechnical Inc.

Deborah Crawford is the President of Gettechnical Inc., a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.