Events Calendar

Flood Series Webinar: Commercial Flood Insurance Regulations & Compliance
Wednesday, March 17, 2021, 03:00pm - 04:30pm

A complex array of regulations and implications for businesses, residential property, and collateral, a compliant, well-run commercial flood insurance program requires competent, knowledgeable staff. If your confidence is ailing, or you have questions, or you just need the current scoop, this jam-packed webinar is just the prescription.


  • Identify potential problem areas:
    • Contents coverage for commercial loans
    • Multi-family buildings and commercial loans
    • Commercial condominiums coverage and limitations
    • Force placement of flood insurance
    • Disputing flood zone determinations
    • Proof of coverage and coverage calculations
  • Compliantly provide flood notices for each tripwire event
  • Understand how the June 2020 proposed FAQs impact commercial loans (finalization pending as of this writing)
  • Distinguish when the detached structure provisions for residential property may apply for a business, commercial, or agricultural loan


Compliance with the flood insurance rules can present unique challenges in the commercial lending area. Commercial loan collateral may include a combination of residential and non-residential property, along with commercial inventory. These scenarios can create problem areas for complying with flood regulations. Attend this session to learn the flood coverage rules and root causes of common violations in the commercial lending arena and protect your financial institution from costly mistakes.


This informative session will benefit commercial loan officers, loan assistants, loan operations staff, compliance officers, auditors, and trainers.


  • Matrix of 28 loan types, including required disclosures for consumer and commercial loans requiring flood insurance
  • Commercial loan checklist
  • Flood insurance resources and tools for compliance and FEMA’s Summary of Coverage for Commercial Property
  • Employee training log
  • Interactive quiz

SPEAKER:  Susan Costonis, Compliance Consulting and Training for Financial Institutions

Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training. Most of her 35-year career was spent as a banker in several areas including lending, loan administration, electronic banking, and compliance risk management.

Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.