Events Calendar

Webinar: Deposit Operations Update 2021
Wednesday, March 24, 2021, 03:00pm - 04:30pm

Deposit operations specialists have a multitude of responsibilities in the back of the house. They must be knowledgeable, accurate, and informed – or risk fines and exam issues. This webinar will provide the latest deposit ops updates and provide a detailed manual for future reference.


  • Handle CP 2100 and W-9 errors and B notices
  • Manage CTRs
  • Catch Reg CC hold errors
  • Manage product changes
  • Review documents for CIP violations
  • Discuss Reg E claims
  • Understand opt-in and opt-out for overdrafts


Finally, a program for operations! After this program, your deposit operations specialists will be able to handle new and continuing operations issues, including managing Reg E claims, Reg CC holds, and CTRs. CIP’s vast and never-ending challenges will also be addressed. These compliance issues are managed at the back of the house. Dropping the ball can cause fines and problems during regulatory examinations. Join us to learn the latest about deposit operations.


This timely webinar will benefit deposit operations managers, deposit operations staff, call center employees, mobile banking personnel, and compliance staff that support the deposit side of the institution.


  • Deposit compliance manual to train your staff
  • Employee training log
  • Interactive quiz

SPEAKER:  Deborah Crawford, Gettechnical Inc.

Deborah Crawford is the President of Gettechnical Inc., a Baton Rouge-based firm, specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees.

Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.