Events Calendar

E-SIGN Series Webinar: The E-SIGN, BSA & CIP Compliance Trifecta
Wednesday, April 07, 2021, 03:00pm - 04:00pm

Triple threat? Do you know how E-SIGN, BSA, and CIP compliance intertwine? E-SIGN has been critical to keeping the wheels on the bus during the pandemic. “Signatures” are legally binding, and it offers accountholders an attractive, touch-free option. Learn how compliance with these important rules is critical to protecting your financial organization.


  • Develop and use unique “out-of-wallet” questions to satisfy CIP requirements
  • Explain the importance of complying with E-SIGN policies and procedures to staff
  • Integrate updated BSA CIP exam procedures into the components of your customer “risk profile” (update released 2/25/21)
  • Distinguish which account opening steps are subject to E-SIGN compliance
  • Identify red flags for reporting suspicious activity and fraud


E-SIGN compliance is one piece of the puzzle; knowing the customer’s “true identity” for BSA and CIP completes the process. What additional “out-of-wallet” questions should be asked in an E-SIGN account opening? How does electronic account opening impact the BSA risk assessment process? Learn the additional controls needed to protect your financial institution and red flags for reporting suspicious activity.


This informative session will benefit compliance officers, risk managers, operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures.


  • Current exam procedures and online banking resources
  • E-SIGN checklist and answers to common questions
  • Social media policy template
  • Employee training log
  • Interactive quiz

SPEAKER:  Susan Costonis, Compliance Consulting and Training for Financial Institutions

Susan Costonis is a compliance consultant and trainer. She specializes in compliance management along with deposit and lending regulatory training. Most of her 35-year career was spent as a banker in several areas including lending, loan administration, electronic banking, and compliance risk management.

Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.