Events Calendar

Webinar: e-Everything: Compliance in an Online Environment
Wednesday, June 30, 2021, 03:00pm - 04:30pm

Can you provide a non-sufficient funds or hold notice electronically so that notice is provided sooner? Should application or solicitation disclosures be given only after consent is given? Is posting your privacy notice on the website sufficient to replace the annual notice requirement? Learn the answers to these questions and more.


  • Explain the reasons behind the need for demonstrable consumer consent
  • Identify disclosures that must be provided automatically during the application process
  • Determine the correct way to link to required advertising disclosures
  • Define the requirements for providing electronic versions of written notices and disclosures
  • Distinguish between documents that require electronic consent and those that don’t
  • Understand the requirements of the Electronic Signatures in Global and National Commerce Act (E-SIGN) and the Uniform Electronic Transactions Act (UETA)


The online channel provides an almost-unlimited ability to reach existing and prospective accountholders, save them time and money, and create efficiencies for your institution. There’s no doubt that technological advances have far outpaced changes in consumer protection regulations. So, what are the compliance expectations in today’s gadget-driven society? This session will explore the requirements and map out the right path to providing timely, meaningful, and accurate information in a compliant manner.

Compliance also extends to data security standards. Not every scrap of paper generated through an account relationship needs to go through hurdles to reach your accountholder, but it is very important to know which ones do. For instance, when providing appraisals and appraisal notices, one can be provided electronically without consent; the other cannot. Join us to find out which is which!


This informative session is directed to marketing personnel, operations and lending managers, compliance staff, audit personnel, IT staff, and other professionals responsible for developing and maintaining digital channels.


  • Marketing checklist
  • Audit checklist
  • Sample policy for online/digital compliance
  • Helpful links
  • Employee training log
  • Interactive quiz

SPEAKER:  Mary-Lou Heighes, Compliance Plus, Inc.

Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.

Involved with financial institutions since 1989, Mary-Lou has over 25 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.