Events Calendar

Webinar: Denied Loan Requirements A to Z
Wednesday, October 13, 2021, 03:00pm - 04:30pm

It can be a long and winding road from loan application to fund disbursement. Sometimes an application doesn’t beget a borrower. Then what? Examiners have long identified weaknesses in loan applications that don’t yield an originated loan. Don’t miss this chance to learn what is required when a loan is denied – and how to avoid the landmines.


  • Identify and document when an inquiry becomes an application
  • Explain the requirements for an incomplete or withdrawn application
  • Properly notify applicants when denying a loan request
  • Recognize potential fair lending discrimination practices
  • Accurately prepare counteroffers
  • Comply with Reg B’s timing requirements for loan denials
  • Identify when the FACT Act requirements are required for denial notices
  • Monitor for common errors on notices


An adverse action notice is designed to inform loan applicants that their application is being denied and provides the areas of concern. In addition to being informational, a loan denial triggers regulatory requirements under Regulation B and, depending on the denial reason, a Fair Credit Reporting Act notice may also be mandated.

This webinar will focus on pinpointing when an inquiry becomes an application, important timing requirements, and proper completion of the adverse action notice. Common regulator-identified errors will be explained and tips to avoid them will be provided. To help meet fair lending and Reg B compliance standards, participants will receive a tool designed to document the second review of a denied loan file. Join us as we navigate through the requirements of Regulation B and the Fair Credit Reporting Act when a loan application is denied, incomplete, or withdrawn.


This informative session would best suit loan officers, loan processors responsible for denials or second reviews, compliance officers, and auditors.


  • Application trigger chart detailed by regulation
  • Second review checklist of adverse action notices
  • Cheat sheet explaining each denial reason on the notice and which to use in different scenarios
  • Employee training log
  • Interactive quiz

SPEAKER:  Molly Stull, Brode Consulting Services, Inc.

Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.