Events Calendar

Webinar: ACH Series: Decoding ACH Return Reason Codes
Wednesday, May 11, 2022, 03:00pm - 04:30pm

Do you need a decoder ring to sort out the various types of ACH exceptions?

Mistakes can create liability and losses. Join us to learn the ins and outs of exceptions and discover best practices for reducing risk.


  • Explain the various types of exception items
  • Understand the risk presented by mishandling exceptions
  • Define the correct return reason code to handle exceptions
  • Understand your institution’s obligations to accountholders
  • Distinguish between “authorization revoked” and “stop payment”


Your financial institution must handle ACH exceptions properly to limit liability and potential loss. ACH exception items include return transactions, prenotes, Notifications of Change, and unauthorized entries. This webinar will provide a comprehensive review of these ACH exceptions and best practices for minimizing associated financial risks.


This informative session is designed for ACH operations staff, AAP candidates, and audit and compliance staff.


  • Return reason code quick reference chart
  • Employee training log
  • Interactive quiz
  • PDF of slides and speaker’s contact info for follow-up questions
  • Attendance certificate provided to self-report CE credits

SPEAKER:  Michele Barlow, Macha/PAR

Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), with offices in Wisconsin and Maryland. Before joining the Macha team in 2009, Michele spent several years as a corporate trainer in the financial industry. She is responsible for development and execution of association training and certification programs, conference planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and currently serves on the APRP Oversight Panel, the Payments Institute Board of Regents, and Nacha’s LMS Editorial Board. She is active on other national committees, and a frequent speaker at industry events. She obtained her AAP certification in 2010, her NCP in 2011, and became an NCP Certified Trainer in 2012. Michele holds a bachelor’s from the University of Wisconsin.