Robbery is an ongoing threat in our industry, making it imperative that staff are informed and prepared to respond if necessary. To assist you in taking a proactive approach, we’ve compiled the following resources.
Robbery Quick Kit - This kit includes printable response tips for management, staff and board members.
Staff Handouts - These handouts should be given to credit union staff impacted by robbery. Content includes tips on dealing with the emotional stress following a robbery, as well as guidance for impacted employees’ spouses or families.
Bandit Description Form - This checklist can help employees provide an accurate description of the robber.
Dealing With the Media After a Robbery - These useful tips give your staff practical guidance for managing the media's handling of the event.