Events Calendar

Webinar - Mortgage Lending Hot Spots Series: Adverse Action in Mortgage Lending: Compliance, Notices & Best Practices
Tuesday, August 06, 2019, 03:00pm - 04:30pm

Examiners are focusing on fair lending, discrimination, and Regulation B during heightened audits of adverse action notices. All three perspectives will be addressed, including technical requirements, completion issues, fair lending implications, and examiner hot spots in adverse action compliance. Join us to learn how to conduct a comparative file review of your adverse action notices to ensure no fair lending problems exist. Participants will receive a tool for the second review of adverse action notices for both fair lending and Reg B compliance standards, plus a cheat sheet to ensure lending staff use the proper denial reasons under different scenarios.


  • Inquiry versus application
    • When an inquiry becomes an application
    • Identification and documentation of when you actually have an application is key
  • Requirements for incomplete or withdrawn applications
  • Handling counteroffers
  • Common errors in completing adverse action notices
  • Second reviews of adverse action notices for fair lending purposes
  • Comparative file review for fair lending on denials
    • Cheat sheet explaining what each denial reason on the notice means and which ones to use in different scenarios
    • Second review checklist of adverse action notices
    • Employee training log
    • NEW – Interactive quiz


This informative session is necessary for all loan officers, loan processors responsible for denials and/or second review, compliance officers, and auditors.

SPEAKER:  Ann Brode-Harner, Brode Consulting Services, Inc.

Ann Brode-Harner began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 30 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of The Bank Deposit Documentation Manual for Front-Line Personnel published by Bankers Publishing Company, and is well represented in numerous industry publications.