Events Calendar

Webinar - Regulation E Series: How to Handle Unauthorized Electronic Fund Transfers Under Reg E
Tuesday, August 20, 2019, 03:00pm - 04:30pm

Given the rapid changes in the types of electronic payments and devices, there is often confusion regarding whether Reg E applies or whether NACHA, UCC, or Visa/MC rules apply. For example, does Reg E apply to remote deposit capture or to electronic check presentment? What if the transaction started as a paper check but was converted to an ACH debit? What if your institution has adopted a “zero liability” program under the Visa/MC rules? If the ATM/debit card had an EMV chip, can the liability for the loss be shifted to the merchant or ATM operator? This webinar will explain how to determine if Reg E applies in each situation and how to handle unauthorized electronic fund transfers under Reg E. It will also explain those situations when the NACHA, UCC, or Visa/MC rules apply to the unauthorized electronic fund transfer.


  • What types of transactions does Reg E cover?
  • Your institution’s responsibilities under Reg E
  • How to determine which rules apply: Reg E, NACHA, Visa/MC, or UCC
  • The “dead zone” between the NACHA and Reg E rules
  • Risk of not using EMV chip-enabled equipment
    • Summary listing of which entity has liability for each type of electronic payment fraud
    • Employee training log
    • NEW – Interactive quiz


This informative session will benefit deposit staff, tellers, service representatives, new accounts personnel, account officers, managers, auditors, attorneys, and compliance personnel.

SPEAKER:  Elizabeth Fast, Spencer Fane LLP

Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.