Events Calendar

Webinar: Consumer Privacy: New Online & Mobile App Issues, GDPR, Reg P & Compliance
Monday, December 09, 2019, 03:00pm - 04:30pm

Before implementing any online or mobile product, you must evaluate the compliance obligations imposed by consumer privacy laws.

Online banking and mobile apps are one of the hottest consumer products at financial institutions today. Before implementing any consumer online or mobile product, your institution must evaluate the legal and compliance obligations imposed by consumer privacy laws. At the federal level, the Gramm Leach Bliley Act (GLBA) and Regulation P require implementation of an effective security program to safeguard consumer information from theft or data breach. At the state level, effective January 1, 2020, the California Consumer Protection Act (CCPA) imposes requirements which are in addition to GLBA and which provide additional protection for consumers. Other states have proposed similar legislation.

Furthermore, your institution must consider GDPR (General Data Protection Regulation) which is the European Union’s privacy regulation. Although it’s tempting to think that your institution has no connection to these EU rules, don’t underestimate how GDPR might affect your institution. This webinar will explain your institution’s existing consumer privacy obligations under GLBA and how GDPR and CCPA differ from it. You’ll also learn how to determine whether your institution will be impacted by GDPR and CCPA.


  • Identify what your institution must do to comply with GLBA
  • Differentiate between GLBA, GDPR, and CCPA
  • Determine whether GDPR and CCPA apply to your institution and their effect
  • Prepare a security program required under GLBA, GDPR, and CCPA
  • Discern the unique privacy issues raised by online and mobile applications
    • Model privacy notice under GLBA
    • Seven Steps for Businesses to Get Ready for the GDPR
    • Employee training log
    • Interactive quiz


This informative session is designed for deposit operations staff, loan operations personnel, security officers, compliance officers, attorneys, and managers.

SPEAKER:  Elizabeth Fast, Spencer Fane LLP

Elizabeth Fast is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.