Credit Union Job Opportunities

Chief Financial Officer

REPORTS TO: CEO

PURPOSE: Direct and manage all practices and activities in the Finance and Accounting functions to ensure compliance with State and Federal rules and regulations. Manage auditing, accounting, and recordkeeping activities of the credit union to ensure they meet generally accepted accounting practices (GAAP). Make recommendations relating to budget preparation, income forecasts, and operational changes as needed.

DUTIES AND RESPONSIBILITIES:

• Participate in the credit union’s long and short-term strategic planning. Oversee budget planning, preparation and administration processes to control operation expenses and achieve credit union’s strategic goals.
• Communicates with the Board of Directors and Supervisory Committee and management team regarding strategic recommendations, financial results and policies which effect the credit union to assure that they are informed about matters which affect the financial institution.
• Develop, implement, and evaluate policies and procedures for the Accounting/Finance Department. Ensure that policies and procedures reflect current regulations and are communicated to and implemented by subordinates.
• Attend board meetings and report on assigned areas requested by the CEO.
• Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the credit union including: directing job assignment, monitoring staff performance, coaching, training, assuring compliance with regulatory requirements and organizational mission.
• Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments, or changes in services within the Accounting/Finance Department. Keep staff up to date on trends and general credit union information.
• Assist with vendor negotiation and major purchasing decisions for capital equipment or other capital asset expenditures.
• Manage the credit union’s vendor management and vendor due diligence programs.
• Help serve as the credit union’s liaison with regulatory agency examiners and auditors.
• Perform other duties as assigned by the CEO.

PHYSICAL REQUIREMENTS OF THE JOB:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in business or related field, MBA preferred or equivalent relevant experience. CPA helpful, but not required.
• Minimum of seven to ten years of senior management experience, preferably in a financial institution such as a credit union or bank.

SALARY RANGE: $85,000 - $130,000 DOE

Email resume to Sam Scro, samscro@auburnfcu.com 

COO

Who we are:
Genesee Co-op Federal Credit Union is not your typical credit union. We were founded to offer an alternative to mainstream banks—and to serve Rochester’s community. We believe that everyone should have access to fair and responsible financial services that build community wealth. In other words, we work for economic justice! We don’t only offer innovative, fair, and responsible financial services—we advocate for policies that support and protect our communities as well.
Genesee Co-op is known nationally as a leader among community development credit unions and has been recognized as such in Next City, American Prospect, the Nation, and Politico, as well as regional and local news sources.

The Chief Operations Officer will be an integral part of the credit unions leadership team, providing executive level management of the daily operations, and hands-on project leadership for strategic initiatives. As a member of the leadership team, you will have direct visibility to all aspects of our community development credit union.

What You’ll Do:
Provide leadership and management for the organization including the following activities:

• Leadership: Participate in the development of the credit union strategic plan in partnership with leadership team and board
• Supervisory: Overseeing day-to-day operations of branch and deposit operations, including supervising the Branch Supervisor. Ensure member satisfaction including engaging directly with members
• Project Management: Developing and implementing strategic programs and projects designed to improve services and effectiveness of the credit union. i.e. onboarding new vendors or services; technology conversions; developing new partnerships
• Community Outreach: Developing and implementing marketing and outreach activities and partnerships, and representing Genesee Co-op in the community
• Compliance: Ensure compliance with internal policies and all applicable NCUA, local, state, and federal agencies
• Member Services: Monitor community and member needs and trends, and ensure that services respond to changing needs
• Information Technology: Ensure business continuity planning and oversee technology infrastructure, in partnership with CEO
• Grants Management: Participate in grant applications and grant compliance, including to the Community Development Financial Institutions Fund of the Treasury Department
• Other:
  • Provide support to and development of mission-related initiatives of our 501(c)3 in conjunction with the CEO
  • Perform other duties as may be deemed necessary

What You’ll Need

• Bachelor’s degree or equivalent and at least 5+ years of professional experience in CDFIs, finance, banking, community development, management, or social/environmental justice organizations.
• Possess a deep commitment to our mission and knowledge of economic justice and/or consumer protection issues. Our members and our mission come first
• Exceptional project management ability/skills
• Supervisory or management experience
• Strong written and verbal communication skills
• Detail oriented and able to follow regulations and policies
• Excellent interpersonal skills – demonstrated ability to work effectively in varied professional, socio-economic, and cultural contexts
• Highly resourceful self-starter and fast learner
• Commitment to teamwork
• Strong technological skills including Word and Excel, as well as the ability to learn and use other systems effectively including social media, design software, and web tools
• Willingness to work flexible hours reflective of a leadership-level position

Additional Beneficial Qualifications

• A master’s degree in a related field
• Consumer, mortgage, or business lending experience

Genesee Co-op Federal Credit Union is an equal opportunity employer. People from all backgrounds are encouraged to apply.
License Requirements
In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: Genesee Co-op Federal Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Job Type: Full-time, In Person
Pay: $68,000-$80,000 annually
Benefits:

• Bonus
• 401(k)
• 401(k) matching
• Credit union membership
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Please apply by sending Cover Letter and Resume to dan@genesee.coop

Member Service Representative

• Assist Members with their financial transactions: deposits, withdrawals, loan payments, open/close accounts, transfers, payroll deductions. etc.
• Assemble documents for member loans
• Answer phones, filing, faxing, copying
• Update and reconcile daily: Share Drafts, ACH and ATM
• Assist as back up to EOD/EOM/EOQ processes
• Cross sell credit union products and services
• Performs additional duties as assigned

Salary Range: Hourly wage, rate depends on experience

Send cover letter, resume and references to: Cugirls@aol.com

Senior Lending Compliance Anaylst (Remote-NY)

Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program for the Credit Union (CU) that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and members, and integrates consumer compliance into the day-to-day responsibilities of its management and employees.

The Senior Lending Compliance Analyst role works with CU leadership to support the Compliance and Risk Management Program with a primary focus on the CMS and Regulatory Lending Compliance.

The Analyst will maintain broad and deep knowledge of consumer protection laws and regulations that pertain to the CU, serve as a subject matter expert on consumer protection matters, and assist department leadership in the assurance of compliance with the applicable consumer protection laws and regulations.

This position will serve a vital role in the Compliance Department and will be an integral part of the company’s overall risk management strategy.

QUALIFICATIONS

Education/Certification: Bachelor’s Degree with a field of study in Business Administration, Finance, Accounting, or Law or related field preferred or comparable work experience. Compliance certifications such as CRCM, CCBCO, or CUCE are a plus

Experience: 5 or more years’ relevant experience in a financial institution, auditing firm, or consulting firm with regulatory compliance focus. Bank operations experience in mortgage originations, mortgage servicing, community banking, etc.


Required Knowledge:

• Familiarity with the laws and regulations governing financial institutions.
• This position requires that the employee have a working knowledge of the regulations governing traditional financial institution activities including but not limited to the Bank Secrecy Act, TILA, RESPA, TRID, HMDA, ECOA, TILA, UDAAP, TIS, and Funds Availability.
• Ability to independently read, interpret, and provide guidance on regulatory matters with minimal supervision.
• Effective interpersonal skills.
• Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and sometimes tight deadlines.
• Strong ability to analyze and report relevant data.
• Ability to handle highly confidential information.
• Excellent written and verbal communication skills.
• Must maintain current industry knowledge and keep pace with regulatory changes.
• Commitment to continuing education, attends related conferences and obtains/maintains related certifications.
• This position requires that the employee gain a working knowledge of Bank Secrecy ACA (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

ESSENTIAL FUNCTIONS AND RESPONSIBIITIES

1. Using independent and sound judgment, provide subject matter expert advice regarding applicable servicing consumer compliance regulations while collaborating, advising, and coordinating with Compliance leadership, with a strong focus on Lending Compliance. Applicable regulations include but are not limited to CFPB, EFTA, ESIGN, Reg CC, HMDA, Overdraft, Guidance, RESPA, TISA, TILA, FCRA, SCRA, FDCPA, FDPA, and applicable State requirements.
2. Maintain close contact with leadership across all departments to keep apprised of objectives, strategy, new initiatives, emerging issues/risks with a strong focus on Lending Compliance and Risk Management.
3. Stay abreast of Credit Union processes and applicable consumer compliance laws and regulations.
4. Provide advice, counsel and recommendations to departmental leadership on consumer compliance questions/issues with a strong focus on Lending Compliance.
5. Maintain documentation of compliance activities, such as complaints or investigation outcomes.
6. More advanced duties may include designation of subject matter expert for certain consumer compliance laws/regulations with a strong focus on Lending Compliance.
7. Evaluate the credit union’s policies, procedures, products and programs to ensure compliance with applicable laws and regulations. Make recommendations for change where appropriate.
8. Coordinate and/or conduct compliance training for all new employees. Identifies specific training needs for current staff and develops and conducts training to keep staff current on regulatory and compliance issues.
9. Assist in the revision and/or design of forms, products, web site, programs, or promotions to ensure compliance with ALL State and Federal rules, regulations and laws.
10. Periodically review policies and procedures (especially changes) to ensure they meet regulatory requirements
11. Assist in developing and implementing action plans to comply with any new/revised consumer compliance laws and regulations.
12. Facilitate completion of Consumer Compliance Risk Assessment
13. Work with department leaders and Human Resources to develop the annual training plan
14. Work with department leaders and the AVP of Risk and Compliance to develop the Credit Union’s annual departmental testing and review plan with a strong focus on Lending Compliance.
15. Monitor various indicators of risk – QC results, Compliance Testing results, complaints, risk assessment results, etc. to identify weaknesses and assist in remediating
16. Review new products/services for potential compliance concerns; prepare risk assessments
17. Review marketing materials and other external-facing communications for potential compliance issues (as applicable) with strong focus on Deposit Compliance.
18. Monitor for emerging risks and industry fines/penalties
19. Complete all required compliance training
20. Maintain knowledge of, and adhere to, the Credit Union’s internal compliance policies and procedures
21. Maintain Regulatory Compliance department procedures as assigned
22. Maintain knowledge of changing consumer compliance regulations
23. Ensure compliance with applicable federal, state and local laws and regulations
24. Perform other duties and special projects as assigned

Requirements:

Skills/Abilities:

• Ability to project a professional appearance and positive attitude at all times.
• Strong project management skills.
• Strong written/verbal communication, collaboration, analytical and project management skills.
• Flexible, adaptable, and solid problem-solving skills.
• Detail-oriented with excellent organizational skills to perform multiple tasks simultaneously within strict timeframes.
• Ability to work effectively with others at all levels across the organization and provide authoritative guidance to credit union management and staff.
• Ability to work independently with limited supervision.
• Proficiency in the use of MS Word, Excel, Power Point, and Outlook

Salary Range: $65,000 - $85,000 per year (depending on experience)

Apply Now

Sr Manager of Internal Audit

The Sr. Manager of Audit is responsible for leading the Credit Union’s internal audit function. This role ensures the effective execution of both in-house and outsourced internal audit activities, with direct execution of audits of low to moderate complexity and oversight of more complex audits handled by external vendors. The Sr. Manager of Audit operates independently of any other area or function of the credit union and as such plays a critical role in assessing the organization’s risk landscape, ensuring compliance with regulatory requirements, and fostering a strong culture of accountability and operational excellence.

With functional reporting to the Supervisory Committee and administrative reporting to the CEO, this position safeguards audit independence and promotes transparency across the organization. Sr. Manager of Audit serves as a trusted advisor and is a member of the Senior Leadership Team and is responsible for regular engagement with regulators and internal stakeholders.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Internal Audit Execution & Oversight

1. Lead and conduct internal audits of departments, processes, and controls with low to moderate complexity.
2. Serve as the primary liaison between the credit union and its externally sourced internal audit service provider for high-complexity or high-resource engagements.
3. Review and evaluate audit reports and recommendations from vendors and internal findings for quality and completeness.
4. Monitor progress and resolution of all audit findings (external audit, internal audit, and examination) through ongoing tracking and follow-up activities.
5. Ensure accountability with due dates and resolutions and escalate concerns quickly if barriers with certain leaders are identified and not quickly remediated.
6. Reviews cash control procedures and monitors safeguarding of assets.

Governance, Risk & Compliance

1. Oversee the development and maintenance of the annual audit plan and risk-based audit assessment in close collaboration with the Supervisory Committee, Management and any outside audit firm.
2. Administer the Credit Union's current audit tracking system including updates, workflows, reporting, and quality assurance.
3. Serve as the primary point of contact during regulatory and compliance examinations from federal and state agencies (e.g., NCUA, NY-DFS).
4. Stay informed of changes in the regulatory and financial service landscape and where appropriate, translate those changes into audit programs which assure the organization's compliance with such regulatory requirements.

Leadership & Communication

1. Provide regular, clear, and comprehensive reports to the Supervisory Committee, including updates on audit activities, emerging risks, and audit resolution progress.
2. Partner with the CEO and Senior Leadership to provide insights and recommendations that support business performance and control effectiveness.
3. Where appropriate, actively participate in Senior Leadership Team meetings, contributing thought leadership on governance, risk, and controls.
4. Serve as a peer coach and mentor across the organization, influencing and insisting on a culture of accountability, ethics, and continuous improvement.

Other duties as assigned.


EDUCATION/CERTIFICATION:

• Bachelors in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3+ years of progressive experience in internal audit, risk management, or regulatory compliance, preferably within a financial institution or credit union.
• CPA, CIA, CISA, and other relevant professional certifications strongly preferred.
• Demonstrated knowledge of the International Standards on Auditing (ISA) as issued by the International Auditing and Assurance Standards Board (IAASB).
• Experience applying IAASB standards within a financial institution or regulated industry.

REQUIRED KNOWLEDGE:

• An understanding of and adherence to the Auditors code of Ethics and the Standards for the Professional Practice of Internal
• Auditing as developed by the Institute of Auditors.
• Excellent knowledge of audit management and applicable regulations and good communication skills.
• Strong understanding of internal control frameworks (e.g., COSO), auditing standards, and risk management practices.
• Familiarity with credit union regulations, NCUA and state examinations, and emerging financial industry risks.
• Experience with audit management software (e.g., K10 or similar platforms).

SKILLS/ABILITIES:

• Ability to project a professional appearance and positive attitude at all times.
• Excellent project management, communication, and analytical skills.
• Experience using P.C. based banking software and Microsoft Office, etc.
• Ability to maintain professional boundaries that support the internal audit process.
• Demonstrated experience managing audit projects and leading external audit vendors.
• Ability to work independently and exhibit high ethical standards and discretion.

Salary Range: $105.000 - $120,000 per year (depending on experience)

Apply Now

Commercial Lending Officer (Orange, Ulster, Dutchess, NY & Pike County, PA)

Essential Functions and Responsibilities:

Adhere to HFCU Vision, Mission and Values in all interactions with members, both internal and external. Provide exceptional member experience, participate in a high impact service culture, be easy to do business with and always execute with integrity throughout all aspects of the commercial loan process.

Develop, originate, manage and underwrite C & I loans and commercial real estate loans which meet established lending requirements and provide maximum profitability to the credit union with a minimum of risk.

Establish and negotiate the terms under which credit will be extended including loan pricing, structure, repayment terms and collateral requirements that are consistent with the credit union’s policies and financial goals.

Approve and decline loans within lending authority. Provide recommendations for loans above lending authority.

Manage and maintain monthly tickler reports and accurately complete monthly, quarterly and year end reporting. Work with members and department staff to ensure the timely collection of required documentation and/or financials.

Review, recommend, and implement commercial lending policies and procedures to support and meet Credit Union objectives.

Maintain a thorough understanding of HFCU’s Commercial Lending Policies and ensure loan requests follow all compliance standards of the department.

Attend department and Credit Union meetings, present summary information and participate in discussions on the loans being considered.

Periodically visit with Borrowers, performing site visits and to promote good member experience.

Participate in business development events that are sources for business contacts or referrals. Cross sell commercial products and services.

Perform tasks such as answering internal and external member inquiries, providing and receiving member commercial loan applications and requests, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations.

Requirements

Experience: 5+ years of similar or related experience working in Commercial Lending. Experience with an established book of business in Heritage Financial Credit Union’s field of membership (Orange, Ulster, and Dutchess County in NY and Pike County in PA) with knowledge of the market and key contacts.

Education/Certification: A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Knowledge: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Knowledge of Commercial/Business Lending, Consumer Lending, Commercial Underwriting, Loan Servicing and general economic conditions and competitor’s rates and terms, etc.

Skills/Abilities: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Ability to project a professional appearance and positive attitude at all times. Excellent project management, communication and analytical skills.

Salary Range: $130,000 - $145,000 annually, based on experience

Apply Now

Teller - Greenwich

Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families. Teller-Member Relationship Representative We have an exciting upcoming opportunity in our new branch in Greenwich! Who are you: You are an outgoing team member looking to make a difference in our members’ lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members’ financial well-being.

What will you do:

• You will have the opportunity to assist members by processing transactions and other teller administrative duties.
• Educate members on the use of online accounts, mobile banking, and digital tools.
• Process member transactions not supported by ITM machines.
• Provide one-on-one support to members with account management and financial guidance.
• Promote credit union products and services that align with each member’s needs.
• Resolve member questions and concerns with patience, professionalism, and personal touch.

Our Branch Career Development Plan is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.

Employment Details:

• 1 position full-time in Greenwich and 1 additional position working part-time in Greenwich and part-time in Hudson Falls.
• Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week.
• Pay rate: $18.00-$24.00 per hour based on experience.
• Training: New team members will train at our existing branches until the new Greenwich Branch opens later this year.

What you will need: Experience: At least one year of similar or related experience. Commitment to outstanding member service, accuracy, teamwork, and computer and Microsoft proficiency. Education: A high school diploma or GED. Why work with us: At HRCCU we create a supportive, inclusive, and purpose-driven workplace where employees feel valued, empowered, and inspired to serve our community while demonstrating kindness and empathy towards one another. Learn more about our company culture and benefits on our careers page!

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources athumanresources@hrccu.org

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Member Experience Specialist

We’re looking for a customer service focused problem solver to help improve the lives of the members. No pushy sales, just a provide quality service, solve problems, provide helpful advice and be dependable. Come help us make a difference! Immediate responsibilities include:

• Answering inbound calls, providing information and performing transactions for our members
• Assisting in person members with cash and check transactions
• Daily balancing of cash drawer and checks received
• Working together as a team to complete opening/closing procedures and daily branch tasks

Eventual responsibilities include:

• Performing account research for members, including debit and credit card transactions
• Opening new accounts, and educate members on our products and services.
• Social media and in branch marketing

No prior financial experience required, but a solid track record of delivering high quality customer service is a must. Prior experience with cash handling and marketing is a plus.

Job Type: Full-time

Benefits:

• Simple IRA 3% Match
• Health and Dental insurance
• Paid time off

Schedule:

• Monday, Tuesday, Wednesday and Friday between 6:45am – 3:45pm Thursdays 6:45 – 5:15. 37.50 – 40 hours per week.

Salary Range: $18.00 plus depending on experience.

Send resume to: mwalczak@kaleidahealthfcu.org

MRFCU Universal Member Associate

MRFCU is an at-will employer. This position is in-person, part-time, Monday - Friday.
The MRFCU Associate handles many credit union duties in the course of a day without any one major focus; and utilizes a broad knowledge of credit union products and services, policies and procedures, rules and regulations.

Essential functions:
1. Interact with members and persons seeking membership in person, via telephone or email, in a professional manner, and
portray a positive image of the credit union.
2. Perform teller functions.
3. Assist and communicate with members and related 3rd parties on loan applications, delinquency and recovery.
4. In-branch and occasional off-site marketing.
5. Generate reports.
6. Juggle multiple priorities.

To be successful in this role, you will be:

• a team player and professional
• flexible.
• bondable.

You will have:

• teller and/or credit union experience (preferred).
• an aptitude for learning.
• Possess above average knowledge of fundamental mathematics, reading comprehension and written communication skills;
• telephone and computer skills.

Minimum High school diploma or equivalent required.

Salary Range: $25.00 - $29.00 hourly

Email resume to msingh@mrfcu.com

Branch Manager

Location: Albany, NY

Ready to take the next step in your banking career? Do you thrive on trying to improve everyone around you? Solving problems? Being a good listener? Are you a continual learner who wants an opportunity to help build the next, great, community financial institution?

NextStep Federal Credit Union is on the lookout for a great Branch Manager with an emphasis on building relationships, coaching employees, and guiding our members toward the products and services that can help them achieve their financial goals.

Responsibilities include:

• Answering inbound calls, providing information to and/or performing transactions for our members
• Assisting in-person members with transactions and questions
• Troubleshooting escalated Member Service Representative issues
• Scheduling of branch staff
• Training and coaching branch staff
• Opening accounts, including educating members on our products and services to help them select the best option to meet their needs
• Educating members on our loans, taking applications, and potentially closing loans
• Assisting members with accessing and/or using our electronic services
• Coordinating with Back Office and/or Management to solve more complex member issues
• Actively listening, to help improve our member’s experience and relationship, offering relevant products to help alleviate financial friction in our members lives
• Member & community outreach
• Working with Management to develop goals & strategies

Educational Opportunities:

• Certified Credit Union Financial Counselor training available
• Other CUNA Certification training available if interested

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary starting at $60,000 annually, depending on experience.

Email us at: hr@nextstepfcu.org

Mortgage Loan Originator

Location: Saratoga Springs, NY

The Mortgage Originator will research and identify partners that can deliver quality residential loan applicants to the Credit Union. In addition, this role must maintain quality standards through proper loan review, attention to detail, and completion of all required steps in a timely and efficient manner. The Mortgage Originator works independently and uses his or her judgment and knowledge to identify and develop partner and member relationships.

Duties and Responsibilities:
Identifies potential mortgage business within assigned territory through seminars, Realtor’s, builders, new home communities and other entities.

Contacts, solicits and makes presentations at various locations relative to Credit Union products, services, mortgage loan programs, and other promotional activities.

Provides initial and ongoing on-site presentations, updates and information regarding the Credit Union’s loan programs, loan guidelines, loan processing and closing systems, technologies and practices.

Regularly schedules visits to obtain additional referrals and commitments for, and submission of, new loan applications.

Anticipates and responds to loan-level and systematic questions or concerns the applicant may have with respect to the Credit Union’s services or loan programs and escalates such matters in accordance with the guidelines and instructions provided by Management.

Identifies process improvements and workflow enhancements and communicates findings to third party vendors.

Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.

Stays abreast of industry developments including, but not limited to, changes in regulations, technology, etc.

Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management and vendors.

Performance is primarily based on member service levels, loan volume, and loan quality that will be measured by the chief executive officer.

Skills, Abilities and Qualities:
A minimum of 3-5 years of related experience at a credit union, bank, financial institution, or mortgage company.
Detailed knowledge of secondary market guidelines.
Complies with all requirements for Mortgage Loan Originators set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
Results driven, service oriented, self-motivated and able to work independently.
Trustworthy with the ability to maintain highest level of integrity and trust.
Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint and mortgage software programs.

Salary Range: Salary plus Commission based on closed mortgage loan volume

For more information or to apply email: DonDenofio@SaratogaFCU.org ​​

Operations Associate

JOB DESCRIPTION

• Interfaces with all employees and manager as needed to ensure effective operations and minimize potential losses Provides necessary support to branch in posting errors and handling questions.
• Provide customer service to members via phone, email, and in person pertaining to accounts, loans, CD’s, and IRA’s.
• Promote credit union products and services based on member needs that transpire. Maintain current knowledge of all credit union’s services and policies.
• Counsel members on interest rates and cross-sell services offered at the credit union.
• Perform a variety of activities to assist the manager in maintaining the financial, statistical, and accounting records of the credit union.
• Performs Insufficient Funds decisioning, processing of ACH & check returns, compliance reporting, and closing of account procedures
• Monitors suspicious activity, OFAC and FinCen screening, as well as other fraudulent anomalies and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Prepare accounts payable checks after receiving proper authorization.
• Journalize all necessary transactions and make sure everything is in balance.
• Reconcile general ledgers.
• Set up, maintain, and close IRAs and CDs. Enter all required information and maintain accurate, up-to-date documentation that complies with State and Federal rules and regulations. Along with research, resolve any issues, discrepancies and/or problems pertaining to IRAs and CDs.
• Process, close, and disburse loans.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS

• 3 years minimum of experience in a financial institution required. (Back Office experience preferred)
• 1 year minimum of loan processing/underwriting
• 1 year minimum of ACH experience
• Apply critical thinking while researching and resolving member and credit union issues.
• Excellent oral, written, analytical, and interpersonal communication skills.
• Ability to deal with complex problems involving multiple facets and variables.
• Excellent organizational and time management skills.

FULL TIME BENEFITS

• 401(K) Matching
• STD
• LTD
• Paid Time Off

Job Type: Full Time/In-Person only

Salary Range: $25 to $30 per hour depending on experience

Please apply by sending a Cover Letter and Resume to lalston@singsingfcu.org.

Director of Risk & Lending Strategy

The Director of Risk & Lending Strategy will serve as a key bridge between operations, compliance, and lending—helping ensure our credit union remains well-managed, well-analyzed, and well-prepared for the future.
This role is designed to support today’s operational needs while developing tomorrow’s leadership.
________________________________________
Primary Responsibilities
 

Compliance & Risk Management

• Maintain and enhance ongoing compliance, audit tracking, and BSA/OFAC oversight.
• Identify and mitigate emerging risks across the loan and investment portfolios.
• Serve as a secondary liaison with examiners, auditors, and regulators.

Financial & Portfolio Analysis

• Monitor loan portfolio performance, delinquencies, and key performance ratios.
• Conduct regular financial analysis and reporting for management and the board.
• Assist with CECL modeling, ALM reporting, and strategic budgeting.

Lending Strategy & Support

• Partner with the lending team to streamline underwriting, pricing, and policy application.
• Evaluate loan concentration risks and support portfolio diversification efforts.
• Participate in loan committee reviews and periodic portfolio deep dives.

Leadership Development

• Collaborate directly with the CEO on strategic projects, including risk modeling, process design, and future facility planning.
• Serve as a potential successor for senior management roles as the credit union expands into its new headquarters.
• Model integrity, professionalism, and accountability in daily operations.

________________________________________
 

Ideal Candidate Profile

• 5+ years of credit union or community banking experience in compliance, lending, or financial analysis.
• Deep understanding of regulatory expectations and credit risk management.
• Strong analytical and communication skills; Excel/financial modeling proficiency.
• Entrepreneurial mindset, leadership potential, and commitment to the mission of member service.

Salary Range: $80,000-$120,000

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TCT Federal Credit Union is a growing organization offering a dynamic work environment with great benefits including competitive salaries, training opportunities, retirement plan 401(K) with employer contribution, medical and dental insurance plans*, short-term and long-term disability*, life insurance*, paid holidays and fringe time-off*, flexible spending account*, employee assistance program, and financial wellness counseling.

For open positions please visit our career opportunities site.

*Applies to benefits-eligible positions

Accounting Clerk

Location: Flushing, NY
Benefits: 401K with employer match, holiday and vacation time and competitive health, dental and vision plan.

Duties:

• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Accounting department; general ledger and reconciliations, accounts payable, expense reimbursement, compliance to GAAP generally accepted accounted principles, related regulations and credit union policies and procedures.
• Develop, recommend and maintain accounting policies, procedures and internal financial controls.
• Maintain and reconcile bank accounts.
• Maintain and reconcile investment accounts.
• Maintain accurate records on all credit union assets, liabilities, income, and expenses.
• Prepare audit documentation and assist internal and external auditors with requests.
• Assist as back up to EOD/ EOM/EOQ processes.
• Assist in establishing and implementing credit union goals and objectives.
• Prepare department budget within area of responsibility to assure adherence.
• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Cross sell credit union products and services, as appropriate.
• Meet Core Competency requirements.
• Minimum 2 years of accounting
• Proficient in Excel
• Performs additional duties as assigned

Qualifications:

• Education/Certification: Bachelor’s degree in Accounting preferred; or a comparable combination of education and experience.
• Required Knowledge: Thorough knowledge of accounting principles.
• Experience Required: Experience using P.C. based accounting software,
• Advanced level Microsoft Excel/Word, Adobe Acrobat, SQL database
• Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent written and verbal communication and analytical skills.

Interested applicants should send their resume to HR@tpfcu.net

Chief Executive Officer

Job Responsibilities: Overall responsibility for Credit Union Operation's including Accounting, Lending, IT, Branch Operations and Risk Management.

Salary Range: Min. $175,000, Mid. $225,000, Max. $275,000

Please email any questions to Bill Querbes, bquerbes@ulsterfedcu.org

Please send cover letter and resume to the Chairman of the Board to the following address:

Ulster Federal Credit Union
Attn: Chairman of the Board
PO Box 2310
Kingston, NY 12402

Contact Center Advisor - Downtown Reading, PA

About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

As a Contact Center Advisor, you will be responsible for interacting with current and prospective members through use of Contact Center inbound/outbound telephone delivery channels with a goal of establishing, building and/or enhancing business relationships. You will be responsible for providing exceptional member service and adhering to service expectations set forth by trusted advisor training. This includes, but is not limited to, cross selling of credit union products and services, minimizing member wait times, providing superior credit union services to members in a professional and efficient manner, maintaining high levels of member satisfaction and service quality, and expanding credit union member base by using effective sales techniques.

Title of Position: Contact Center Advisor – Downtown Reading, PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 6:15PM with rotating Saturday shifts 8:15AM – 12:30PM.

Compensation Range: $23.00/Hr. - $30.00/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Downtown Reading, PA.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:

• Ensure adherence to member identification requirements outlined in credit union and department policy and procedure, safeguarding member information.
• Comply with all regulatory compliance acts including Fair Credit Reporting Act, Equal Credit Opportunity Act, and Truth-In-Lending/RESPA, including mortgage disclosures.
• Ensure review and completion of all regulatory compliance courses through all learning platforms (BAI).
• Maintain quality of work by reviewing account, loan, and mortgage documents for accuracy and completeness, timeliness of completion for all account, loan, and mortgage products.
• Efficiently complete all member and staff requests within Contact Center delivery Open, close, and maintain applicable maintenance on all depository and loan accounts.
• Adhere to established Contact Center performance indicators including, but not limited to, schedule adherence, inbound wait times, and quality monitoring evaluations.
• Promptly and professionally service in-bound member phone interactions, following established Contact Center interaction standards, from internal and external membership regarding accounts, transactions, product information and service options.
• Demonstrates a willingness and initiative in the timely and complete resolution of member complaints, problems, questions, and errors by taking ownership for the member concern, directly answering standard/technical questions, and escalating to management when needed.
• Provide elevated service to all members that meet or exceed established member service goals, as measured by member satisfaction surveys.
• Educate members on consumer loan products, interview member applicants, and review and submit consumer loan applications, through all Contact Center delivery.
• Conduct effective needs-based cross-selling during member interactions, making applicable product and service recommendations in support of department and individual goal attainment.
• Meet all KPIs set by Sr. Leadership related to loan, credit card, and membership growth, ancillary loan products, and referral opportunities in support of organizational growth.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

• An associate degree with 1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.
• Extensive knowledge of Credit union products, services, systems, and procedures preferred.
• Must be able to obtain and maintain NMLS licensing to comply with the Secure & Fair Enforcement Licensing Act.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Bachelor’s degree preferred.
• Minimum of one year contact/call center experience.
• Minimum of four years customer service, retail, banking, or financial services industry experience.

We're more than banking. You can be, too. #ClaimYourSeat

Apply now