Credit Union Job Opportunities

Accounting Manager

Benefits: Vacation and holiday time, paid health insurance, profit sharing plan, life insurance.

Job Type: Full Time

Job Overview:
Oversee all aspects of the daily accounting operations and ensuring that all financial transactions are accurately tracked and reported. Ensures GAAP and NCUA regulatory compliance, prepares monthly financial statements, and reconciles general ledger accounts.

Key Responsibilities:

• Financial Operations & Reporting: Oversee all daily, weekly, monthly, and quarterly accounting activities, including accounts payable/receivable, fixed assets/prepaids, payroll, Asset Liability Management Reports, CECL Calculation Reports, and investments. Prepare timely monthly financial statement, Call Reports (Form 5300), and other regulatory reports.
• General Ledger & Reconciliation: Reconcile general ledger accounts and bank statements, ensuring accuracy and proper documentation. Analyze income/expense variances.
• Compliance & Internal Control: Ensure compliance with Generally Accepted Accounting Principles (GAAP), NCUA regulations. Prepare documentation and serve as a liaison for internal supervisory committee and regulatory agencies (NCUA.)
• Cash Managements: Monitor and manage daily cash flow and investments under direction of management and Board of Directors.

Qualifications:

Education/Experience: Bachelor’s degree in accounting, or equivalent credit union/banking experience.

Skills: Strong knowledge of GAAP, proficiency in accounting software, and Microsoft Office in a windows environment.

Competencies: Excellent analytical, communication, and organizational skills.

Salary Range: $52,000 - $78,000, Based on Experience

Apply by emailing a resume to: resumes@crcfcu.com

COO

Who we are:
Genesee Co-op Federal Credit Union is not your typical credit union. We were founded to offer an alternative to mainstream banks—and to serve Rochester’s community. We believe that everyone should have access to fair and responsible financial services that build community wealth. In other words, we work for economic justice! We don’t only offer innovative, fair, and responsible financial services—we advocate for policies that support and protect our communities as well.
Genesee Co-op is known nationally as a leader among community development credit unions and has been recognized as such in Next City, American Prospect, the Nation, and Politico, as well as regional and local news sources.

The Chief Operations Officer will be an integral part of the credit unions leadership team, providing executive level management of the daily operations, and hands-on project leadership for strategic initiatives. As a member of the leadership team, you will have direct visibility to all aspects of our community development credit union.

What You’ll Do:
Provide leadership and management for the organization including the following activities:

• Leadership: Participate in the development of the credit union strategic plan in partnership with leadership team and board
• Supervisory: Overseeing day-to-day operations of branch and deposit operations, including supervising the Branch Supervisor. Ensure member satisfaction including engaging directly with members
• Project Management: Developing and implementing strategic programs and projects designed to improve services and effectiveness of the credit union. i.e. onboarding new vendors or services; technology conversions; developing new partnerships
• Community Outreach: Developing and implementing marketing and outreach activities and partnerships, and representing Genesee Co-op in the community
• Compliance: Ensure compliance with internal policies and all applicable NCUA, local, state, and federal agencies
• Member Services: Monitor community and member needs and trends, and ensure that services respond to changing needs
• Information Technology: Ensure business continuity planning and oversee technology infrastructure, in partnership with CEO
• Grants Management: Participate in grant applications and grant compliance, including to the Community Development Financial Institutions Fund of the Treasury Department
• Other:
  • Provide support to and development of mission-related initiatives of our 501(c)3 in conjunction with the CEO
  • Perform other duties as may be deemed necessary

What You’ll Need

• Bachelor’s degree or equivalent and at least 5+ years of professional experience in CDFIs, finance, banking, community development, management, or social/environmental justice organizations.
• Possess a deep commitment to our mission and knowledge of economic justice and/or consumer protection issues. Our members and our mission come first
• Exceptional project management ability/skills
• Supervisory or management experience
• Strong written and verbal communication skills
• Detail oriented and able to follow regulations and policies
• Excellent interpersonal skills – demonstrated ability to work effectively in varied professional, socio-economic, and cultural contexts
• Highly resourceful self-starter and fast learner
• Commitment to teamwork
• Strong technological skills including Word and Excel, as well as the ability to learn and use other systems effectively including social media, design software, and web tools
• Willingness to work flexible hours reflective of a leadership-level position

Additional Beneficial Qualifications

• A master’s degree in a related field
• Consumer, mortgage, or business lending experience

Genesee Co-op Federal Credit Union is an equal opportunity employer. People from all backgrounds are encouraged to apply.
License Requirements
In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: Genesee Co-op Federal Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Job Type: Full-time, In Person
Pay: $68,000-$80,000 annually
Benefits:

• Bonus
• 401(k)
• 401(k) matching
• Credit union membership
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Please apply by sending Cover Letter and Resume to dan@genesee.coop

Member Service Representative

• Assist Members with their financial transactions: deposits, withdrawals, loan payments, open/close accounts, transfers, payroll deductions. etc.
• Assemble documents for member loans
• Answer phones, filing, faxing, copying
• Update and reconcile daily: Share Drafts, ACH and ATM
• Assist as back up to EOD/EOM/EOQ processes
• Cross sell credit union products and services
• Performs additional duties as assigned

Salary Range: Hourly wage, rate depends on experience

Send cover letter, resume and references to: Cugirls@aol.com

Hudson River Community Credit Union’s mission is to make our members’ lives better.

Loan Officer

We are seeking a motivated and member-focused Loan Officer responsible for delivering exceptional member service while evaluating, processing, and closing consumer loan applications. This role supports members in achieving their financial goals by recommending appropriate lending solutions, ensuring sound underwriting practices, and maintaining compliance with all policies and regulations.

Key Responsibilities:

• Interview members to assess lending needs and recommend appropriate loan products
• Evaluate loan applications, including credit reports, income, and collateral, to make sound lending decisions within authority limits
• Clearly explain loan terms, rates, and conditions to ensure member understanding
• Process and close loans accurately and efficiently
• Ensure compliance with all regulatory requirements and internal policies
• Build and maintain strong member relationships through proactive communication and follow-up
• Identify cross-sell opportunities and refer members to other products and services as appropriate
• Monitor loan pipeline and ensure timely processing and decisioning
• Collaborate with branch and lending teams to support overall goals

Qualifications:

Experience:

• One to three years of similar or related experience in financial services or retail banking/credit union.
• NMLS Registration and Notary certification a plus

Education:

• High School Diploma or GED

Required Skills:

• Ability to make sound decisions and exercise good judgment
• Excellent communication and interpersonal skills
• Knowledge of consumer lending and financial products
• Ability to balance service, sales, and operational priorities
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products

Employment Details:

• Location: HRCCU Operations Center, Corinth, NY.
• Pay Rate: $18.50-$25.00 based on candidate’s experience, qualifications, and skills relevant to the position.
• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Hudson River Community Credit Union’s mission is to make our members’ lives better.

Collections Manager

HRCCU is seeking an experienced and member-focused Collections Manager to lead our credit union collections team and oversee delinquency management, loss mitigation, and recovery efforts. This role is responsible for developing strategies that minimize losses while maintaining a respectful, solutions-oriented approach to supporting our members.

The ideal candidate is a strong leader who can balance risk management, regulatory compliance, and member experience while driving team performance and operational efficiency.

Key Responsibilities:

• Mentor, lead, and coach the collections team
• Develop and execute strategies for:
• Early-stage delinquency
• Late-stage collections
• Charge-offs and recovery
• Monitor key performance metrics, including delinquency and recovery
• Identify trends and implement proactive solutions
• Ensure collections practices are respectful, compliant, and member-focused
• Oversee hardship programs, payment arrangements, and loss mitigation efforts
• Oversee daily collections activities and workflows
• Ensure adherence to all applicable regulations and consumer protection laws
• Maintain audit readiness and support internal/external audits
• Use data to drive decision-making and improve outcomes
• Partner with Lending, Member Service, Finance, and Operations
• Ensure alignment between collections strategies and overall organizational goals

Qualifications:

Experience:

• 5+ years of experience in collections, preferably within financial services
• Managerial experience in leading and mentoring successful teams
• Experience in balancing member retention with sound risk management practices
• Knowledge of, and experience in, credit union and/or retail banking
• The ability to identify and implement process improvements and efficiencies
• Education: Associates/Bachelors in related field or equivalent years of professional experience in lieu of degree.

Required Skills:

• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Knowledge of collections laws and compliance requirements
• Analytical mindset with ability to interpret data
• Strong problem-solving and decision-making skills
• Commitment to delivering a positive member experience

Employment Details:

• Location: HRCCU Operations Center in Corinth, NY.
• Salary: $62,500-$77,000 based on candidate’s experience, qualifications, and demonstrated skills relevant to the position.
• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Assistant Branch Manager

We are seeking a motivated and member-focused Assistant Branch Manager to support daily branch operations, lead team performance, and deliver exceptional member experiences. This role partners closely with the Branch Manager to drive results in service, lending, and operational excellence while developing team members and fostering a positive, high-performing culture.

The ideal candidate is a strong leader who can balance people, performance, and member service.

Key Responsibilities:

• Support the Branch Manager in leading and developing branch staff
• Provide coaching, training, and performance feedback
• Reinforce service expectations, policies, and procedures
• Act as a leader in the absence of the Branch Manager
• Ensure delivery of exceptional, personalized member service
• Resolve escalated member concerns and complex service issues
• Promote a member-first culture across the team
• Support branch with lending goals and deposit growth
• Oversee daily branch operations, including cash controls and balancing
• Ensure adherence to all policies, procedures, and regulatory requirements
• Monitor and maintain operational efficiency and accuracy
• Assist with scheduling to ensure proper coverage
• Support staffing decisions and onboarding of new team members
• Underwrite loan applications taken at the branch

Experience:

• Three to five years of similar or related experience in financial services or retail banking/credit union.
• Previous supervisory experience required.
• NMLS Registration required. Notary certification.

Education: College degree preferred or an equivalent of the same in practical experience is also acceptable for the position.

Required Skills:

• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills
• Knowledge of consumer lending and financial products
• Ability to balance service, sales, and operational priorities
• Strong attention to detail and problem-solving skills
• Proficiency with banking systems, digital tools, and Microsoft office products
• Proficiency in loan underwriting

Employment Details:

• Location: HRCCU Corinth Branch, Corinth, NY.
• Salary: $62,500-$68,000 based on candidate’s experience, qualifications, and demonstrated skills relevant to the position.
• Medical, Dental, Vision, FSA & HSA options.
• Life insurance, short term, & long-term disability benefits.
• 401K with matching contribution up to 10%.
• Generous paid time off, including birthday off and additional12 observed holidays.
• Gym reimbursement and wellness program.
• Internal and external training, including certification and tuition reimbursement.
• Community Volunteer initiatives.
• Career growth & advancement opportunities.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Hudson River Community Credit Union’s mission is to make our members’ lives better.

Chief Technology Officer

HRCCU is seeking a visionary Chief Technology Officer (CTO) to provide strategic leadership for the Information Technology function. This key executive role is responsible for shaping and executing the credit union’s technology vision, ensuring operational excellence, cybersecurity resilience, and member-centric digital innovation.

The CTO will oversee technology across the organization, delivering secure, scalable, and forward-thinking solutions that enhance operational efficiency, support member experience, and drive long-term growth. The CTO serves as the primary technology advisor to the executive team, guiding strategy and investment decisions while balancing innovation with stability, scalability, and regulatory compliance.

This role oversees IT operations, infrastructure, cybersecurity, digital transformation, vendor partnerships, and the IT budget. The CTO will lead long-range technology planning, evaluate emerging technologies (including AI, automation, and fintech solutions), and translate technology initiatives into measurable business outcomes.

The ideal candidate will bring a combination of technology leadership, cybersecurity expertise, and strategic vision within a regulated financial services environment.

Key Responsibilities:

• Develop and execute a forward-looking enterprise technology strategy aligned with the credit union’s strategic plan, growth objectives, and regulatory expectations.
• Evaluate and recommend emerging technologies, fintech partnerships, AI tools, and automation to drive innovation and competitive advantage.
• Lead the enterprise cybersecurity program, governance, and risk management efforts.
• Oversee technology systems, including network infrastructure, cloud environments, endpoint management, and IT support/service desk.
• Collaborate closely with lending, operations, marketing, and other business units to enhance the digital member experience and drive innovation.
• Support the continued development of the credit union’s data warehouse, business intelligence capabilities, enterprise reporting, and dashboards (Power BI or similar).
• Ensure all vendor partnerships align security, compliance, and risk management requirements.
• Lead, mentor, and develop a high-performing team of IT professionals across infrastructure, operations, cybersecurity, and digital functions.

Qualifications:

Experience:

• 7–10+ years of progressive experience in information technology leadership, preferably within financial services.
• Senior technology leader with extensive experience driving innovation and transformation within highly regulated industries.
• Expertise in enterprise architecture, cybersecurity, cloud infrastructure, data governance, and analytics technologies.
• Understanding of AI, machine learning, and regulatory compliance frameworks, with hands-on risk management experience.
• Proven ability to manage technology budgets, align investments to strategic business objectives, and lead distributed global teams.
• Recognized for exceptional leadership, communication, and team-building capabilities, fostering high-performing and results-driven technology organizations.
• Experience in leading and managing analytical, process improvement and automation, and business intelligence.
• Knowledge of, and experience in, credit union and/or retail banking operations

Education: Bachelor’s degree in information systems, Computer Science, or related field. Masters preferred.

Required Skills:

• Strategic thinking and long-term technology planning
• Strong strategic leadership and team development skills
• Executive project management and organizational skills
• Strong problem-solving and analytical abilities

Employment Details:

Location: HRCCU Operations Center in Corinth, NY.
Salary: $110,000-$170,000 based on candidate’s experience, qualifications, and demonstrated skills relevant to the position.
Medical, Dental, Vision, FSA & HSA options.
Life insurance, short term, & long-term disability benefits.
401K with matching contribution up to 10%.
Generous paid time off, including birthday off and additional12 observed holidays.
Gym reimbursement and wellness program.
Internal and external training, including certification and tuition reimbursement.
Community Volunteer initiatives.
Career growth & advancement opportunities.

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Member Experience Specialist

We’re looking for a customer service focused problem solver to help improve the lives of the members. No pushy sales, just a provide quality service, solve problems, provide helpful advice and be dependable. Come help us make a difference! Immediate responsibilities include:

• Answering inbound calls, providing information and performing transactions for our members
• Assisting in person members with cash and check transactions
• Daily balancing of cash drawer and checks received
• Working together as a team to complete opening/closing procedures and daily branch tasks

Eventual responsibilities include:

• Performing account research for members, including debit and credit card transactions
• Opening new accounts, and educate members on our products and services.
• Social media and in branch marketing

No prior financial experience required, but a solid track record of delivering high quality customer service is a must. Prior experience with cash handling and marketing is a plus.

Job Type: Full-time

Benefits:

• Simple IRA 3% Match
• Health and Dental insurance
• Paid time off

Schedule:

• Monday, Tuesday, Wednesday and Friday between 6:45am – 3:45pm Thursdays 6:45 – 5:15. 37.50 – 40 hours per week.

Salary Range: $18.00 plus depending on experience.

Send resume to: mwalczak@kaleidahealthfcu.org

MRFCU Universal Member Associate

MRFCU is an at-will employer. This position is in-person, part-time, Monday - Friday.
The MRFCU Associate handles many credit union duties in the course of a day without any one major focus; and utilizes a broad knowledge of credit union products and services, policies and procedures, rules and regulations.

Essential functions:
1. Interact with members and persons seeking membership in person, via telephone or email, in a professional manner, and
portray a positive image of the credit union.
2. Perform teller functions.
3. Assist and communicate with members and related 3rd parties on loan applications, delinquency and recovery.
4. In-branch and occasional off-site marketing.
5. Generate reports.
6. Juggle multiple priorities.

To be successful in this role, you will be:

• a team player and professional
• flexible.
• bondable.

You will have:

• teller and/or credit union experience (preferred).
• an aptitude for learning.
• Possess above average knowledge of fundamental mathematics, reading comprehension and written communication skills;
• telephone and computer skills.

Minimum High school diploma or equivalent required.

Salary Range: $25.00 - $29.00 hourly

Email resume to msingh@mrfcu.com

Branch Manager

Location: Albany, NY

Ready to take the next step in your banking career? Do you thrive on trying to improve everyone around you? Solving problems? Being a good listener? Are you a continual learner who wants an opportunity to help build the next, great, community financial institution?

NextStep Federal Credit Union is on the lookout for a great Branch Manager with an emphasis on building relationships, coaching employees, and guiding our members toward the products and services that can help them achieve their financial goals.

Responsibilities include:

• Answering inbound calls, providing information to and/or performing transactions for our members
• Assisting in-person members with transactions and questions
• Troubleshooting escalated Member Service Representative issues
• Scheduling of branch staff
• Training and coaching branch staff
• Opening accounts, including educating members on our products and services to help them select the best option to meet their needs
• Educating members on our loans, taking applications, and potentially closing loans
• Assisting members with accessing and/or using our electronic services
• Coordinating with Back Office and/or Management to solve more complex member issues
• Actively listening, to help improve our member’s experience and relationship, offering relevant products to help alleviate financial friction in our members lives
• Member & community outreach
• Working with Management to develop goals & strategies

Educational Opportunities:

• Certified Credit Union Financial Counselor training available
• Other CUNA Certification training available if interested

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person

Salary starting at $60,000 annually, depending on experience.

Email us at: hr@nextstepfcu.org

Teller

Are you friendly, detail-oriented, and passionate about helping others? ONE Credit Union is growing — and we’re looking for an enthusiastic Teller to join our team!

As the frontline of our credit union, you’ll play an essential role in delivering exceptional member service and supporting our mission to help our community thrive. You’ll process daily transactions accurately and efficiently, engage with a variety of members, and promote our products and services that make a real difference in people’s financial lives.

Duties:

• Process various financial transactions including deposits, withdrawals, loan payments, and transfers
• Balance cash drawers and maintain accurate transaction records
• Provide information to customers on products and services offered
• Identify customer needs and recommend appropriate financial solutions
• Assist with account inquiries and issue official checks
• Adhere to all banking regulations and security procedures
• Collaborate with team members to ensure efficient branch operations

Experience:

• Previous experience in a customer-facing role preferred
• Proficiency in financial software applications
• Strong customer service skills with the ability to build relationships
• 1 year experience in cash handling and cash management

Requirements:

• High school diploma or equivalent
• Excellent communication skills
• Ability to work in a fast-paced environment
• Strong attention to detail and accuracy
• Ability to multitask effectively
• Willingness to learn and adapt to new technologies

Join our team as a Teller and embark on a rewarding career in the financial services industry. We offer competitive compensation, opportunities for growth, and a supportive work environment. If you are passionate about delivering excellent service to customers and have a keen interest in finance, we would love to hear from you!

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Salary Range: $17.00 - $18.00 an Hour

Send resume to jholdren@onecuny.com

Chief Financial Officer

The ideal candidate will be responsible for financial strategy and reporting, financial planning and analysis, company audits, compliance, and bank relationships. They will collaborate with the CEO and the executive team to make decisions regarding company's financial strategy and operations. The candidate will possess a strong background in finance, accounting, and/or management.

Responsibilities:

• Create and present financial recommendations to CEO
• Support the financial planning and analysis efforts
• Oversee cash flow, cash management, working capital, and company audits
• Prepare monthly financial statements and reports
• Prepare quarterly call reports, submitted to NCUA
• Ensure legal compliance on all financial functions
• Manage relationships with our corporate bank and other financial institutions

Qualifications:

• 7 - 10 years' of finance experience
• College degree in related majors required, MBA or CPA preferred
• Strong finance-based analytical skills

Compensation and Benefits:

• Base Annual Salary: $90,000
• Discretionary Year End Probability Bonus
• 401k (3% Automatic Employer Contribution, Up to ~ 6% Match)
• 4 weeks of PTO
• Health Insurance (80% of premium paid by Qside)
• Dental Coverage
• AFLAC Coverage made available
• Dependent Care, Medical, and Transportation FSA plans

Apply by sending email to amendoza@qsidefcu.org

Mortgage Originator

Description
Location: N.Y. - Multiple Locations - Monroe, Wayne, and Ontario Counties*

Shift/Hours: Full-time based on business needs.

General Summary:

Reliant Community Federal Credit Union, ranked one of Rochester's top mid-sized companies eight years in a row, is seeking a Mortgage Originator to serve our members in our Monroe, Wayne, and Ontario County area branches.


The Mortgage Loan Originator participates in the daily origination of residential mortgages including but not limited to discussions and interviews to evaluate needs, explain mortgage programs, match needs to credit union products, and assist with residential mortgage application process.

As a Mortgage Loan Originator at Reliant, you will:

• Achieve defined mortgage production goals.
• Participate in the daily origination of residential mortgages.
• Ensure the accuracy, completeness, and timely origination of residential mortgage requests and related documentation.
• Prospect, develops and maintains active, ongoing referral relationships with realtors, attorneys, branch staff and other key constituent groups to develop and source business.

Reliant offers an excellent work environment based on Accountability, Respect, and Teamwork (ART), along with an exceptional benefits package, including:

• Ability to work remotely
• 401k retirement plan with up to a 4% employer match, plus a 3% safe harbor contribution
• Affordable Insurance (as little as $5/month!)
• Generous Paid Time Off
• Branded Apparel
• Competitive Wages

Requirements
Knowledge, Skills, and Abilities:

• Broad knowledge of the mortgage industry and mortgage lending practices. General knowledge of secondary market underwriting and other quality standards. Functional understanding of FHA, VA, SONYMA, USDA and conventional mortgage program guidelines.
• Ability to work outside of traditional office hours.
• Excellent verbal, written, and listening skills.
• Demonstrated record of positive customer service performance.

Position Qualifications:

• Minimum of 3 years secondary market mortgage origination experience required.
• Established referral source network required.
• Experience with mortgage Loan Origination System required.
• High school diploma or equivalent required; college degree preferred.

Physical Requirements:

• Use keyboard, monitor, telephone, and other standard office equipment.
• Ability to travel within the Credit Union's geographic service area, with a valid NYS driver's license and dependable transportation.

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.

The listed pay range includes base salary as well as variable compensation tied to goal attainment and performance metrics.

Salary: $75,000.00

Business Loan Officer

Salal Credit Union is seeking a Business Loan Officer to guide commercial members through the loan origination process and build long‑term, trust‑based relationships. This role supports our growing commercial portfolio, which includes cannabis‑related businesses.

Salal Credit Union already serves commercial members across the country, and this position will play a key role in expanding and strengthening our presence in the Northeastern markets. You'll leverage your relationship‑building expertise to cultivate new business, deepen existing relationships, and serve as our on‑the‑ground representative in this strategic region.

The ideal candidate will be based in New York or New Jersey and able to travel throughout the region for portfolio development, prospect engagement, and member site visits as needed.


A DAY IN THE LIFE OF A BUSINESS LOAN OFFICER

As a Business Loan Officer, you'll spend your days engaging directly with commercial members - learning about their operations, identifying opportunities, and structuring solutions that help their businesses thrive. Your work will involve a mix of outreach, relationship nurturing, and portfolio management, with a strong emphasis on understanding each member's unique financial needs. You'll collaborate closely with internal partners to assess credit requests, manage risk, and move applications smoothly through the loan process.

We're here to provide a world-class member service experience and to do all we can to improve the financial lives of our members. Our successful Business Loan Officers are driven, focused, friendly, and fully dedicated to success. They're natural leaders, enthusiastic, positive, and of service. They are energetic and passionate, strive for continuous improvement, seek critical feedback, have strong initiative, demonstrate a sense of ownership and accountability, and excel in communication, follow-up, time management and organizational skills.

QUALIFICATIONS FOR A BUSINESS LOAN OFFICER

• 5+ years of experience in commercial lending, business banking, or a related role within a financial institution
• Proven ability to develop and grow a commercial loan portfolio and success in sales and relationship management, pairing business development skills with a service‑oriented approach
• Strong credit analysis and business acumen
• Excellent communication, organization, and time‑management skills, with the ability to work independently in the field
• College degree or equivalent work experience

SALARY RANGE: $101,951.67 - $142,732.33 plus variable compensation bonuses quarterly

Click here to apply

Card Services Specialist

Interested in learning more about card and remote services? This opportunity is for you. In this role you will be responsible for all operations related to debit/credit card and remote delivery services including participation in new product implementation and development. This position interacts with members regularly and it is important to ensure efficient, effective and professional service. This role is responsible for building long-term relationships in person, online and by phone to ensure member satisfaction and quality service.

SUMMARY OF POSITION RESPONSIBILITIES
Perform all operations related to debit and credit card services, rewards programs and remote delivery services with direction from management as needed. This position ensures efficient, effective, professional service to our members. This role is responsible for meeting expectations and metrics of the credit union’s credit and debit card portfolios, rewards programs, and various remote service technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Debit, Credit & Rewards Program Responsibilities

• Develops, implements and maintains procedures and trainings for debit, credit and rewards programs.
• Performs credit and debit card functions such as ordering plastic, maintaining account information, address changes, blocks, adjustments, processing transactions, travel requests, disputes, rewards redemptions.
• Implements card program changes including statement messages, statement inserts, product parameter changes, credit, debit and ATM card reissues, merchant IDs, and monitoring/ordering of card stock
• Daily maintenance of card issuance and reissuance including instant issue services
• Researches and resolves special card related issues, concerns, requests, problems, and complaints received from members
• Implements special projects such as new account acquisitions, card activation and usage, balance transfers, and changes to terms and conditions
• Reviews data breaches and works to limit exposure to members who may be affected
• Processes disputes and monitors fraud losses. Reviews and provides information to management on card fraud loss data.
• Recommends strategies to proactively minimize future exposures and losses to identify or prevent card and ATM fraud.
• Prepares reports for management and other departments regarding relevant issues
• Ensure compliance with rules and regulations governing plastic cards.

Member Service Responsibilities

• Provides members a trusting experience to build long term relationship and offer excellent service. Cross-sells credit union products and services based on member needs and explains various account and ownership options. Provides need based recommendations to members to meet and exceed their financial expectations.
• Performs routine front line transactions, including opening and maintaining existing accounts, processing deposits, withdrawals, loan payments, transfers, and check cashing. Open and close accounts, verify accounts, accept loan applications, process various member transactions, and respond to member inquiries. Accurately and efficiently process transactions at the credit union and through remote delivery services.
• Assists members in a pleasant, professional and efficient manner in person, on-line, by telephone and/or written correspondence. Responds to members in a timely and professional manner using the appropriate communication channels. Monitors and responds to remote delivery service channels daily including but not limited to call center notifications, online banking inquiries, secure messages, voicemails and email.
• Assists in coordination and daily processing of all digital and remote products and services offered by the credit union.
• Provides prompt and efficient internal and external service regarding all digital service.

Any other duties assigned by management

SKILLS, ABILITIES AND QUALITIES:
Friendly, accurate, detail oriented, knowledgeable, hardworking, honest and dependable. Associates degree preferred plus three to five years of progressively responsible experience in a financial institution or an acceptable combination of education and experience necessary to gain the background knowledge to transact business effectively with members and co-workers.

Job Type: Full-time

Pay: $17.13 - $24.58 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person

Apply Here

Mortgage Loan Originator

Location: Saratoga Springs, NY

The Mortgage Originator will research and identify partners that can deliver quality residential loan applicants to the Credit Union. In addition, this role must maintain quality standards through proper loan review, attention to detail, and completion of all required steps in a timely and efficient manner. The Mortgage Originator works independently and uses his or her judgment and knowledge to identify and develop partner and member relationships.

Duties and Responsibilities:
Identifies potential mortgage business within assigned territory through seminars, Realtor’s, builders, new home communities and other entities.

Contacts, solicits and makes presentations at various locations relative to Credit Union products, services, mortgage loan programs, and other promotional activities.

Provides initial and ongoing on-site presentations, updates and information regarding the Credit Union’s loan programs, loan guidelines, loan processing and closing systems, technologies and practices.

Regularly schedules visits to obtain additional referrals and commitments for, and submission of, new loan applications.

Anticipates and responds to loan-level and systematic questions or concerns the applicant may have with respect to the Credit Union’s services or loan programs and escalates such matters in accordance with the guidelines and instructions provided by Management.

Identifies process improvements and workflow enhancements and communicates findings to third party vendors.

Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.

Stays abreast of industry developments including, but not limited to, changes in regulations, technology, etc.

Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management and vendors.

Performance is primarily based on member service levels, loan volume, and loan quality that will be measured by the chief executive officer.

Skills, Abilities and Qualities:
A minimum of 3-5 years of related experience at a credit union, bank, financial institution, or mortgage company.
Detailed knowledge of secondary market guidelines.
Complies with all requirements for Mortgage Loan Originators set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
Results driven, service oriented, self-motivated and able to work independently.
Trustworthy with the ability to maintain highest level of integrity and trust.
Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint and mortgage software programs.

Salary Range: Salary plus Commission based on closed mortgage loan volume

For more information or to apply email: DonDenofio@SaratogaFCU.org ​​

Real Estate Manager

JOB SUMMARY:
Oversees the real estate lending portfolio and team, managing real estate products and team from origination through servicing. Leads underwriting, and compliance efforts while supporting loan growth and portfolio quality. Manages team, vendors, and members to ensure efficient processes, strong relationships, and sound real estate practices aligned with organizational goals. Works closely with lending leadership to execute lending initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise and train department staff in procedures, practices and policies
• Oversee staff interaction with members
• Mentors teammates in the department
• Loan officer
• Manage and build RE LOS
• Create and update procedures for all real estate products
• Take and process mortgage applications, as needed
• Review and approve consumer and real estate loans in loan approval authority
• Develop and prepare reports for management and Board as requested
• Obtain a thorough knowledge of loan procedures and policies
• Thorough knowledge of lending and real estate rules and regulations
• Understanding of secondary market guidelines
• Process files and employee loans Review and underwrite loan applications
• Balance service and risk for the organization
• Cross sell other credit union services
• Collection calls to delinquent members
• Ability to perform all functions of the dept
• Oversight of assistant manager’s training, development, and duties
• Develops and maintains relationships with appraisers, attorneys, title companies, and monitors turnaround times
• Vendor due diligence
• Community involvement is a requirement of this position as outlined in the ServU Employee Handbook.
• Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.

QUALIFICATIONS / REQUIREMENTS:

• Management experience strongly preferred.
• Minimum 3-5 years’ experience in real estate lending
• Associate’s degree in business management, marketing or equivalent work experience
• Experience with the secondary mortgage market, PMI and escrow analysis
• Advanced computer skills
• Exceptional judgement and analytical skills
• Exceptional grammar, communication and writing skills
• Solid Personal Financial responsibility
• Ability to use data and analytics to improve product performance
• Ability to manage projects in accordance with short and long-range objectives
• Proven ability to obtain cooperation and build trust internally and externally
• Able to work efficiently in fast-paced environment with deadlines and high-volume peaks
• Self-motivated, highly organized, able to work well independently and with a team

SALARY RANGE: $69,499.45 - $86,874.32

ServU Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Apply Here

VP Lending

Key Responsibilities:

Strategic Leadership & Portfolio Management

• Develop and execute lending strategies aligned with the credit union’s overall vision, financial goals, and risk appetite.
• Oversee performance and growth of the consumer, mortgage, credit card, and indirect lending portfolios, ensuring appropriate diversification and credit quality.
• Monitor portfolio trends and implement proactive measures to address emerging risks, economic changes, or competitive pressures.
• Collaborate with leadership to enhance member value through innovative lending programs and digital forward solutions.

Operational Oversight

• Lead and manage all lending operational units, including consumer lending, mortgage lending, loan operations, plastics/credit cards, and member solutions.
• Ensure processes are efficient, member centric, scalable, and compliant.
• Drive continuous improvement initiatives related to underwriting, processing, funding, servicing, and portfolio management.
• Oversee vendor partnerships related to lending platforms, plastics, and loan servicing.

Risk Management, Compliance & Credit Quality

• Ensure adherence to all regulatory requirements, internal policies, and industry best practices.
• Maintain a strong credit culture through effective underwriting standards, training, and performance monitoring.
• Collaborate closely with Compliance, Audit, and Enterprise Risk to uphold strong controls, documentation standards, and data integrity.
• Oversee collections and loss mitigation functions to optimize recovery, minimize delinquency, and support members in financial distress.

People Leadership

• Manage and mentor a diverse team of managers and lending professionals across multiple divisions.
• Promote a high performance culture centered on collaboration, accountability, service excellence, and professional development.
• Align staffing, training, and organizational structure to support strategic objectives and evolving member needs.

Member Experience & Product Innovation

• Champion a member first experience across all lending channels, ensuring responsiveness, transparency, and ease of doing business.
• Evaluate and enhance loan products, pricing strategies, and delivery channels.
• Drive adoption of digital lending tools, automation, and analytics to improve turnaround times and operational consistency.

Knowledge, Skills and Abilities

Required Qualifications

• Bachelor’s degree in business, finance, or a related field.
• 7+ years of progressive experience in lending within a financial institution, with at least 3-5 years in a senior leadership role.
• Proven experience overseeing multiple lending functions across the full loan lifecycle, such as consumer lending, mortgage lending, loan operations, credit cards/plastics, or collections.
• Strong knowledge of underwriting, credit risk management, portfolio performance and lending regulations (including NCUA, fair lending collections and mortgage compliance).
• Demonstrated ability to develop and execute lending strategies that drive growth while managing risk.
• Experience managing multi-layer teams and leading through other leaders.
• Strong analytical, financial, and decision-making skills with ability to use data to drive performance and portfolio outcomes.
• Excellent communication skills with experience presenting to executive leadership.

Preferred Qualifications

• Master’s degree in business, finance, or related field.
• Credit union leadership experience.
• Experience with digital lending transformation, LOS optimization and automation at scale.
• Demonstrated success implementing strategic lending initiatives and portfolio growth strategies.
• Experience partnering with enterprise risk, compliance, and audit functions.
• Strong Knowledge of secondary mortgage market execution, servicing strategy and liquidity considerations.

Salary Range: $118,000-$154,000

Apply Here

Operations Associate

JOB DESCRIPTION

• Interfaces with all employees and manager as needed to ensure effective operations and minimize potential losses Provides necessary support to branch in posting errors and handling questions.
• Provide customer service to members via phone, email, and in person pertaining to accounts, loans, CD’s, and IRA’s.
• Promote credit union products and services based on member needs that transpire. Maintain current knowledge of all credit union’s services and policies.
• Counsel members on interest rates and cross-sell services offered at the credit union.
• Perform a variety of activities to assist the manager in maintaining the financial, statistical, and accounting records of the credit union.
• Performs Insufficient Funds decisioning, processing of ACH & check returns, compliance reporting, and closing of account procedures
• Monitors suspicious activity, OFAC and FinCen screening, as well as other fraudulent anomalies and must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Prepare accounts payable checks after receiving proper authorization.
• Journalize all necessary transactions and make sure everything is in balance.
• Reconcile general ledgers.
• Set up, maintain, and close IRAs and CDs. Enter all required information and maintain accurate, up-to-date documentation that complies with State and Federal rules and regulations. Along with research, resolve any issues, discrepancies and/or problems pertaining to IRAs and CDs.
• Process, close, and disburse loans.
• Other duties as assigned.

SKILLS AND QUALIFICATIONS

• 3 years minimum of experience in a financial institution required. (Back Office experience preferred)
• 1 year minimum of loan processing/underwriting
• 1 year minimum of ACH experience
• Apply critical thinking while researching and resolving member and credit union issues.
• Excellent oral, written, analytical, and interpersonal communication skills.
• Ability to deal with complex problems involving multiple facets and variables.
• Excellent organizational and time management skills.

FULL TIME BENEFITS

• 401(K) Matching
• STD
• LTD
• Paid Time Off

Job Type: Full Time/In-Person only

Salary Range: $25 to $30 per hour depending on experience

Please apply by sending a Cover Letter and Resume to lalston@singsingfcu.org.

Director of Risk & Lending Strategy

The Director of Risk & Lending Strategy will serve as a key bridge between operations, compliance, and lending—helping ensure our credit union remains well-managed, well-analyzed, and well-prepared for the future.
This role is designed to support today’s operational needs while developing tomorrow’s leadership.
________________________________________
Primary Responsibilities
 

Compliance & Risk Management

• Maintain and enhance ongoing compliance, audit tracking, and BSA/OFAC oversight.
• Identify and mitigate emerging risks across the loan and investment portfolios.
• Serve as a secondary liaison with examiners, auditors, and regulators.

Financial & Portfolio Analysis

• Monitor loan portfolio performance, delinquencies, and key performance ratios.
• Conduct regular financial analysis and reporting for management and the board.
• Assist with CECL modeling, ALM reporting, and strategic budgeting.

Lending Strategy & Support

• Partner with the lending team to streamline underwriting, pricing, and policy application.
• Evaluate loan concentration risks and support portfolio diversification efforts.
• Participate in loan committee reviews and periodic portfolio deep dives.

Leadership Development

• Collaborate directly with the CEO on strategic projects, including risk modeling, process design, and future facility planning.
• Serve as a potential successor for senior management roles as the credit union expands into its new headquarters.
• Model integrity, professionalism, and accountability in daily operations.

________________________________________
 

Ideal Candidate Profile

• 5+ years of credit union or community banking experience in compliance, lending, or financial analysis.
• Deep understanding of regulatory expectations and credit risk management.
• Strong analytical and communication skills; Excel/financial modeling proficiency.
• Entrepreneurial mindset, leadership potential, and commitment to the mission of member service.

Salary Range: $80,000-$120,000

Apply Now

TCT Federal Credit Union is a growing organization offering a dynamic work environment with great benefits including competitive salaries, training opportunities, retirement plan 401(K) with employer contribution, medical and dental insurance plans*, short-term and long-term disability*, life insurance*, paid holidays and fringe time-off*, flexible spending account*, employee assistance program, and financial wellness counseling.

For open positions please visit our career opportunities site.

*Applies to benefits-eligible positions

Accounting Clerk

Location: Flushing, NY
Benefits: 401K with employer match, holiday and vacation time and competitive health, dental and vision plan.

Duties:

• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Accounting department; general ledger and reconciliations, accounts payable, expense reimbursement, compliance to GAAP generally accepted accounted principles, related regulations and credit union policies and procedures.
• Develop, recommend and maintain accounting policies, procedures and internal financial controls.
• Maintain and reconcile bank accounts.
• Maintain and reconcile investment accounts.
• Maintain accurate records on all credit union assets, liabilities, income, and expenses.
• Prepare audit documentation and assist internal and external auditors with requests.
• Assist as back up to EOD/ EOM/EOQ processes.
• Assist in establishing and implementing credit union goals and objectives.
• Prepare department budget within area of responsibility to assure adherence.
• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Cross sell credit union products and services, as appropriate.
• Meet Core Competency requirements.
• Minimum 2 years of accounting
• Proficient in Excel
• Performs additional duties as assigned

Qualifications:

• Education/Certification: Bachelor’s degree in Accounting preferred; or a comparable combination of education and experience.
• Required Knowledge: Thorough knowledge of accounting principles.
• Experience Required: Experience using P.C. based accounting software,
• Advanced level Microsoft Excel/Word, Adobe Acrobat, SQL database
• Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent written and verbal communication and analytical skills.

Interested applicants should send their resume to HR@tpfcu.net

Contact Center Advisor - Downtown Reading, PA

About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

As a Contact Center Advisor, you will be responsible for interacting with current and prospective members through use of Contact Center inbound/outbound telephone delivery channels with a goal of establishing, building and/or enhancing business relationships. You will be responsible for providing exceptional member service and adhering to service expectations set forth by trusted advisor training. This includes, but is not limited to, cross selling of credit union products and services, minimizing member wait times, providing superior credit union services to members in a professional and efficient manner, maintaining high levels of member satisfaction and service quality, and expanding credit union member base by using effective sales techniques.

Title of Position: Contact Center Advisor – Downtown Reading, PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 6:15PM with rotating Saturday shifts 8:15AM – 12:30PM.

Compensation Range: $23.00/Hr. - $30.00/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Downtown Reading, PA.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:

• Ensure adherence to member identification requirements outlined in credit union and department policy and procedure, safeguarding member information.
• Comply with all regulatory compliance acts including Fair Credit Reporting Act, Equal Credit Opportunity Act, and Truth-In-Lending/RESPA, including mortgage disclosures.
• Ensure review and completion of all regulatory compliance courses through all learning platforms (BAI).
• Maintain quality of work by reviewing account, loan, and mortgage documents for accuracy and completeness, timeliness of completion for all account, loan, and mortgage products.
• Efficiently complete all member and staff requests within Contact Center delivery Open, close, and maintain applicable maintenance on all depository and loan accounts.
• Adhere to established Contact Center performance indicators including, but not limited to, schedule adherence, inbound wait times, and quality monitoring evaluations.
• Promptly and professionally service in-bound member phone interactions, following established Contact Center interaction standards, from internal and external membership regarding accounts, transactions, product information and service options.
• Demonstrates a willingness and initiative in the timely and complete resolution of member complaints, problems, questions, and errors by taking ownership for the member concern, directly answering standard/technical questions, and escalating to management when needed.
• Provide elevated service to all members that meet or exceed established member service goals, as measured by member satisfaction surveys.
• Educate members on consumer loan products, interview member applicants, and review and submit consumer loan applications, through all Contact Center delivery.
• Conduct effective needs-based cross-selling during member interactions, making applicable product and service recommendations in support of department and individual goal attainment.
• Meet all KPIs set by Sr. Leadership related to loan, credit card, and membership growth, ancillary loan products, and referral opportunities in support of organizational growth.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

• An associate degree with 1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.
• Extensive knowledge of Credit union products, services, systems, and procedures preferred.
• Must be able to obtain and maintain NMLS licensing to comply with the Secure & Fair Enforcement Licensing Act.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Bachelor’s degree preferred.
• Minimum of one year contact/call center experience.
• Minimum of four years customer service, retail, banking, or financial services industry experience.

We're more than banking. You can be, too. #ClaimYourSeat

Apply now