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Financial Counseling Certification Program


Enhanced FiCEP Program.png


American consumers continue to need reliable financial advice from budgeting to navigating financial hardships. The Financial Counseling Certification Program (FiCEP) provides credit union staff with the skills and knowledge required to guide members to financial security.


With certified CU financial counselors on staff, credit unions are better able to:

  • Help those experiencing financial difficulties
  • Demonstrate the credit union difference
  • Attract new members
  • Grow product and service revenue
  • Reduce delinquencies and charge-offs

Financial counseling is one of the most empowering, life-changing services a credit union can offer. That's why we're proud to bring an enhanced version of America's Credit Unions Financial Counseling Certification Program (FiCEP) to our member credit unions.

Enhanced FiCEP combines the affordability and convenience of a self-study program with the group, hands-on approach and networking of an off-site America's Credit Unions School. And by successfully completing the program, credit union professionals can become Certified Credit Union Financial Counselors.

Program Features

  • Eight-module curriculum presented in eight webinars
  • One book and one proctored exam
  • Printed self-study materials provided
  • Instruction, review and opportunities for networking
  • Certification received after successful completion of the exam

Registration Deadline: March 1, 2024


2024 FiCEP Calendar


2024 FiCEP Pricing


2024 FiCEP Registration




After you've obtained your Certified Credit Union Financial Counselor (CCUFC) designation, you are required to recertify every three years to ensure that your knowledge about financial counseling is current.

In order to recertify, you will need to purchase the CUNA Financial Counseling Certification Program (FiCEP) Update Book in print or PDF, or register for the America's Credit Unions FiCEP Update eSchool (if you have a America's Credit Union Training Bundle)


2024 FiCEP Recertification - Update Book


Questions? Please contact Events and Training at events.training@nycua.org or (800) 342-9835, ext. 8546.
Enhanced FiCEP is provided through the Association's partnership with REAL Solutions.