Credit Union Job Opportunities

Lending Director

Alternatives FCU is seeking a Lending Director to join our lending team. Alternatives is a Community Development Financial Institution (CDFI) credit union serving Tompkins and surrounding counties and is proud to find solutions for those left behind by the mainstream financial institutions. CDFIs share a common goal of expanding economic opportunity in low-income communities by providing access to fair financial products and services for local residents and businesses.

At Alternatives FCU, our mission is to help build and protect wealth for people with diverse identities who have been historically marginalized by the financial industry; especially those with low wealth or who identify as Black, Indigenous, or People of Color (BIPOC). This mission is rooted in a deep commitment to equity and justice.

The Lending Director leads the Lending Department in delivering loan products and ensuring service quality while contributing to member satisfaction. The Lending Director is responsible for driving loan growth by overseeing the development and management of sustainable lending programs that meet member needs while contributing to the credit union's profitability and overall financial health. This role oversees the credit union's lending portfolio and all lending activities, ensuring responsible practices, effective risk management, and regulatory compliance. The Lending Director implements lending strategies that promote financial inclusion while maintaining asset quality, balancing the credit union's mission of social impact with its financial performance.

The ideal candidate will have several years experience in consumer, commercial and mortgage lending, including; loan origination, underwriting, loan portfolio management, loan servicing and collections. Supervisory experience is required.  This position may be considered for hybrid.

We believe that lasting impact starts from within. That's why we strive to cultivate a team that reflects the communities we serve; diverse in race, ethnicity, gender identity, sexual orientation, ability, socioeconomic background, and lived experience. We actively seek out candidates who bring a range of perspectives and are committed to challenging systemic inequities in financial systems.

We are proud to be an equal opportunity employer and strongly encourage applications from people who are BIPOC, women, LGBTQIA+, people with disabilities, and members of other historically excluded communities.

We know that not everyone checks every box, and that's okay. If you're excited about this role and our mission, we encourage you to apply, even if your experience doesn't align perfectly.

We are passionate about financial justice and bringing equity to wealth-building systems and we invite you to join us!

Salary Range: $90,000 - $110,000

Apply Now

Chief Financial Officer

REPORTS TO: CEO

PURPOSE: Direct and manage all practices and activities in the Finance and Accounting functions to ensure compliance with State and Federal rules and regulations. Manage auditing, accounting, and recordkeeping activities of the credit union to ensure they meet generally accepted accounting practices (GAAP). Make recommendations relating to budget preparation, income forecasts, and operational changes as needed.

DUTIES AND RESPONSIBILITIES:

• Participate in the credit union’s long and short-term strategic planning. Oversee budget planning, preparation and administration processes to control operation expenses and achieve credit union’s strategic goals.
• Communicates with the Board of Directors and Supervisory Committee and management team regarding strategic recommendations, financial results and policies which effect the credit union to assure that they are informed about matters which affect the financial institution.
• Develop, implement, and evaluate policies and procedures for the Accounting/Finance Department. Ensure that policies and procedures reflect current regulations and are communicated to and implemented by subordinates.
• Attend board meetings and report on assigned areas requested by the CEO.
• Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the credit union including: directing job assignment, monitoring staff performance, coaching, training, assuring compliance with regulatory requirements and organizational mission.
• Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments, or changes in services within the Accounting/Finance Department. Keep staff up to date on trends and general credit union information.
• Assist with vendor negotiation and major purchasing decisions for capital equipment or other capital asset expenditures.
• Manage the credit union’s vendor management and vendor due diligence programs.
• Help serve as the credit union’s liaison with regulatory agency examiners and auditors.
• Perform other duties as assigned by the CEO.

PHYSICAL REQUIREMENTS OF THE JOB:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in business or related field, MBA preferred or equivalent relevant experience. CPA helpful, but not required.
• Minimum of seven to ten years of senior management experience, preferably in a financial institution such as a credit union or bank.

SALARY RANGE: $85,000 - $130,000 DOE

Email resume to Sam Scro, samscro@auburnfcu.com 

Accounting Manager

Job Overview:

The Accounting Manager at Educational & Governmental Employees Federal Credit Union is responsible for ensuring outstanding service to both internal and external members while maintaining the credit union's financial record-keeping systems. This role involves adhering to generally accepted accounting principles and regulatory compliance to accurately reflect the financial position of the credit union. This role will oversee financial activities, manage accounting systems, and ensure compliance with policies, procedures and regulations.

Responsibilities

• Ensure timely responsiveness to member needs by abiding by EGEFCU professional standards.
• Oversee, develop and support any department employees.
• Develop, test, and implement policies and procedures for accurate accounting records and report preparation.
• Manage and maintain the general ledger system, including setting up new ledgers and transactions.
• Oversee the Fixed Assets System, Accounts Payable System, and FISERV Portico system for data accuracy.
• Record and report tangible taxes and manage tax exemption statuses.
• Compile and ensure accuracy of the quarterly NCUA 5300 Call Report and maintain related work papers.
• Process CECL calculations and assist the CEO with credit union investments.
• Evaluate and maintain loan participations and resolve complex member transactions.
• Monitor liquidity analysis and cash flow of the credit union's liquid assets.
• Maintain records of credit union investments and ensure proper classification according to GAAP.
• Develop and implement processes to streamline accounting department procedures.
• Create monthly financial packages and presentations for the board.
• Assist the CEO with annual budget preparation and projections
• Gather essential records for outside auditors and assist during audits.

Qualifications

• Bachelor's degree in Accounting or equivalent experience (5-8 years) in accounting/finance.
• In-depth background in accounting/finance and exceptional customer service experience.
• Knowledge of general accounting, financial, budgeting, and record-keeping systems in a financial institution.
• Up-to-date knowledge of GAAP and FASB standards.
• Familiarity with state and federal banking compliance regulations and credit union policies.
• Advanced skills in personal computer operation, word processing, and spreadsheet software.
• Excellent oral, written, analytical, and interpersonal communication skills.
• Ability to deal with complex problems involving multiple facets and variables.
• Excellent organizational and time management skills.

Job Type - Full-time Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Salary Range: $69,000.00 - $85,000.00 per year, depending on experience.

Email resume and cover letter to: ggizowski@egefcu.com

COO

Who we are:
Genesee Co-op Federal Credit Union is not your typical credit union. We were founded to offer an alternative to mainstream banks—and to serve Rochester’s community. We believe that everyone should have access to fair and responsible financial services that build community wealth. In other words, we work for economic justice! We don’t only offer innovative, fair, and responsible financial services—we advocate for policies that support and protect our communities as well.
Genesee Co-op is known nationally as a leader among community development credit unions and has been recognized as such in Next City, American Prospect, the Nation, and Politico, as well as regional and local news sources.

The Chief Operations Officer will be an integral part of the credit unions leadership team, providing executive level management of the daily operations, and hands-on project leadership for strategic initiatives. As a member of the leadership team, you will have direct visibility to all aspects of our community development credit union.

What You’ll Do:
Provide leadership and management for the organization including the following activities:

• Leadership: Participate in the development of the credit union strategic plan in partnership with leadership team and board
• Supervisory: Overseeing day-to-day operations of branch and deposit operations, including supervising the Branch Supervisor. Ensure member satisfaction including engaging directly with members
• Project Management: Developing and implementing strategic programs and projects designed to improve services and effectiveness of the credit union. i.e. onboarding new vendors or services; technology conversions; developing new partnerships
• Community Outreach: Developing and implementing marketing and outreach activities and partnerships, and representing Genesee Co-op in the community
• Compliance: Ensure compliance with internal policies and all applicable NCUA, local, state, and federal agencies
• Member Services: Monitor community and member needs and trends, and ensure that services respond to changing needs
• Information Technology: Ensure business continuity planning and oversee technology infrastructure, in partnership with CEO
• Grants Management: Participate in grant applications and grant compliance, including to the Community Development Financial Institutions Fund of the Treasury Department
• Other:
  • Provide support to and development of mission-related initiatives of our 501(c)3 in conjunction with the CEO
  • Perform other duties as may be deemed necessary

What You’ll Need

• Bachelor’s degree or equivalent and at least 5+ years of professional experience in CDFIs, finance, banking, community development, management, or social/environmental justice organizations.
• Possess a deep commitment to our mission and knowledge of economic justice and/or consumer protection issues. Our members and our mission come first
• Exceptional project management ability/skills
• Supervisory or management experience
• Strong written and verbal communication skills
• Detail oriented and able to follow regulations and policies
• Excellent interpersonal skills – demonstrated ability to work effectively in varied professional, socio-economic, and cultural contexts
• Highly resourceful self-starter and fast learner
• Commitment to teamwork
• Strong technological skills including Word and Excel, as well as the ability to learn and use other systems effectively including social media, design software, and web tools
• Willingness to work flexible hours reflective of a leadership-level position

Additional Beneficial Qualifications

• A master’s degree in a related field
• Consumer, mortgage, or business lending experience

Genesee Co-op Federal Credit Union is an equal opportunity employer. People from all backgrounds are encouraged to apply.
License Requirements
In compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act) and the statute’s regulations, applicants must be eligible to register as a Mortgage Loan Originator (MLO). Candidates being considered will be subject to a credit check and fingerprinting.

EQUAL OPPORTUNITY EMPLOYER: Genesee Co-op Federal Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

Job Type: Full-time, In Person
Pay: $68,000-$80,000 annually
Benefits:

• Bonus
• 401(k)
• 401(k) matching
• Credit union membership
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Please apply by sending Cover Letter and Resume to dan@genesee.coop

Vice President - Controller

Are We the Place For You?
At Greylock Federal Credit Union ($1.6B, Pittsfield, MA) we are guided by our IDEA principles – Inclusion, Diversity, Equity, and Accessibility – to support a workforce that reflects our community in western Massachusetts, Columbia County, New York, and Bennington, Vermont. We have a mission and goal of building a diverse workforce - reflecting multiple identities - and supporting the diverse communities where we are based.

Our employees are the heart of this mission. From seasoned professionals with decades of experience to emerging leaders shaping the future, we foster a culture of support, learning, and collaboration. As our next VP – Controller, you will have the opportunity to lead with these values in mind, ensuring strong financial stewardship while investing in the growth and development of a highly capable finance team.​​​​​​​

Is This the Career For You?
This is more than a financial leadership role, it is an opportunity to serve a respected, community-rooted credit union during a time of transition and legacy building. Reporting directly to the Chief Financial Officer, the VP – Controller will oversee all daily operations of the Finance department, ensure compliance with GAAP and regulatory requirements, and lead the financial close and reporting process.

In this role, you will guide a team of four professionals, several of whom bring deep institutional knowledge, and be responsible for their continued development in a fast-paced and evolving environment. You’ll help foster a supportive, non-micromanaged team culture, where problem-solving and mentorship are valued.

This is a strategic leadership role that touches nearly every part of the credit union. You will play a critical role in budgeting, financial planning, ALCO participation, internal controls, audit coordination, and process improvement. At Greylock, financial leadership is deeply intertwined with member service and community values. You will be asked to balance financial performance with mission-driven goals, always with an eye on integrity, innovation, and inclusion.​​​​​​​​​​​​​​

Help Us Get to Know You
We are looking for a strategic finance leader who combines technical expertise with a collaborative, mentoring approach. The ideal candidate will have at least seven years of accounting or finance experience, including team leadership, and hold a bachelor’s degree in accounting or finance (a master’s degree or CPA is preferred). A strong understanding of GAAP, regulatory compliance, and internal controls is essential, along with a demonstrated track record of process improvement, audit coordination, and accurate financial reporting.

Success in this role will require the ability to communicate financial insights clearly to non-financial stakeholders and to support a team with varying levels of experience through adaptable and supportive leadership. Experience in credit unions or banking is a plus but not required. Most importantly, we are looking for someone who leads with integrity, develops others, and aligns with Greylock’s mission and values.

To apply, please submit your resume or LinkedIn profile and a brief cover letter outlining your leadership experience and how you align with Greylock’s mission.

Salary Range: The salary range for this role is $140,000 – $158,000

To apply, a cover letter and resume are required to complete your application.

Senior Vice President

Are We the Place for You?
Hartford Federal Credit Union ($150M, Hartford, CT) is a community-chartered credit union serving all of Hartford, Middlesex, and Tolland counties. With four branches serving over 14,000 members across a 3-county region, Hartford FCU boasts an expansive field of membership.

Since 1961, Hartford FCU has been serving its members' financial needs. We have dedicated more than 60 years to providing members with diversified, high-quality, and competitively priced financial products and services. The Credit Union is in exemplary financial condition with strong ROA and net worth over 12%. This positions us well for growth today, tomorrow, and beyond. We are proud of our legacy of service and success and have been recognized with a 5-star rating by BauerFinancial for exceptional performance as a safe, financially sound credit union for 33 consecutive years!

We reward our employees for their hard work, offering exceptional benefits and growth opportunities for our 35 team members. Hartford FCU is a great place to build a career. In fact, this role is open as the incumbent will be stepping into the position as President & CEO, succeeding a long-tenured executive as he retires in early 2026.

Is This the Career for You?
Our strategic and growth-driven Senior Vice President (SVP) - Operations will be instrumental in overseeing and enhancing the day-to-day operational functions of the Credit Union and serving as a reliable partner in executive leadership. This includes branch operations, marketing & business development, compliance, and member services. You will report directly to the President & CEO and work collaboratively with other executive leaders to ensure Hartford FCU continues to deliver exceptional member experiences while meeting its growth and operational objectives. You will contribute to the strategic plan, participate in Board meetings, and manage daily operations.

The SVP - Operations will focus on driving operational excellence, efficiency, and innovation through hands-on work and building, training, and leading a high-performing team. This key leader will ensure that all operational areas are aligned with the Credit Union’s strategic vision while adhering to regulatory requirements and industry best practices. As a champion of change and continuous improvement, you will lead efforts to identify new opportunities, implement operational enhancements, and foster a culture of member-centric service and collaboration among staff. Your detail-oriented nature will ensure accuracy, consistency, and incredible quality in all that you deliver, guiding your direct reports to high performance. You will support and advise the President & CEO, helping build her capacity for visionary leadership while you drive day-to-day excellence.

This is the ideal role for a forward-thinking operational leader who thrives on building relationships, growth, solving problems, and executing effective strategies to position Hartford FCU for long-term success.

Help Us Get to Know You
If this sounds like your next career step, submit your resume or link to your LinkedIn profile that shows 10+ years of progressive leadership experience in financial institution operations, including extensive supervisory and management experience. A strong understanding of branch operations, marketing & business development, compliance, and regulatory requirements is essential. A working knowledge of underwriting processes is also key. Candidates should also have a proven ability to lead organizational change and build high-performing teams. Qualified applicants must have a bachelor’s degree in business administration, finance, or a related field.

Salary Range: $140,000-$160,000

Apply Here

Vice President-Controller

Are We the Place for You?
Heritage Family Credit Union (HFCU), headquartered in Rutland, VT, with assets of $770M, serves over 50,000 members across Vermont, New Hampshire, New York, and Massachusetts.

Since 1956, the Credit Union has been dedicated to serving its members by providing a diverse selection of high-quality, competitively priced financial products and services. Heritage Family Credit Union's mission is to deliver friendly, personalized, and exceptional service for the whole family. HFCU is committed to offering convenient and cost-effective solutions while ensuring financial stability.

Is This the Career for You?
We are undergoing a phase of hyper-growth and entrepreneurial transformation, driven by a strategic focus on expanding our capabilities and operations. This growth is fueled by significant investments in both people and technology, which are key elements in adapting to the evolving financial landscape and meeting the needs of our members.
In this dynamic period, the credit union is embracing a shift from traditional, top-down management models to a more collaborative, servant leadership approach. This transition emphasizes empowering employees at all levels, fostering open communication, and encouraging innovation and proactive problem-solving. By creating a supportive environment that values feedback and autonomy, we are positioning ourselves to be more adaptable, responsive, and member focused.
In parallel, HFCU is leveraging innovative technology to streamline operations, enhance member services, and improve overall efficiency. By adopting modern solutions, the organization is better equipped to manage its rapid growth, stay ahead of industry trends, and provide members with advanced digital tools that enhance their banking experience.
The VP-Controller plays a critical role in supporting this transformation. As a key leader in the senior management team, the VP-Controller will oversee all financial operations, including financial planning, reporting, and analysis. This individual will be responsible for ensuring the credit union’s financial health and sustainability by maintaining sound accounting practices, managing risk, and implementing financial strategies that align with the credit union’s long-term goals.

Key responsibilities include:

• Leading the finance and accounting teams, ensuring accurate financial reporting and compliance with GAAP and regulatory standards.
• Providing strategic insights to senior leadership to guide decision-making and financial planning.
• Implementing and overseeing budgeting processes and financial forecasting, ensuring that the credit union stays on track during its period of rapid growth.
• Managing financial systems and processes, ensuring efficiency and effectiveness as the credit union integrates modern technologies and innovations.
• Collaborating across departments to promote a culture of financial accountability and transparency.
• Supporting community-focused initiatives by aligning financial strategies with the credit union’s mission to serve its members and local communities.

This combination of hyper-growth, strategic investments, a shift in leadership style, and the VP-Controller’s leadership ensures that the credit union remains agile, financially sound, and well-positioned to meet future challenges and opportunities.

Help Us Get to Know You
This role requires 5-10 years of leadership experience, including at least 5-10 years in an accounting or finance-related position. Experience in a credit union or financial institution is preferred. Key skills include strong organizational abilities, verbal communication, and business professionalism. A solid understanding of GAAP, strong analytical skills, and proficiency in Microsoft Excel and accounting software are essential. Knowledge of relevant State and Federal regulations, including those from the Office of Thrift Supervision, SEC, Federal Reserve, and applicable associations, is required. A bachelor’s degree in business, accounting, or a related field is necessary, with CPA or CFA certifications preferred.

Apply Here

Commercial Lending Officer (Orange, Ulster, Dutchess, NY & Pike County, PA)

Essential Functions and Responsibilities:

Adhere to HFCU Vision, Mission and Values in all interactions with members, both internal and external. Provide exceptional member experience, participate in a high impact service culture, be easy to do business with and always execute with integrity throughout all aspects of the commercial loan process.

Develop, originate, manage and underwrite C & I loans and commercial real estate loans which meet established lending requirements and provide maximum profitability to the credit union with a minimum of risk.

Establish and negotiate the terms under which credit will be extended including loan pricing, structure, repayment terms and collateral requirements that are consistent with the credit union’s policies and financial goals.

Approve and decline loans within lending authority. Provide recommendations for loans above lending authority.

Manage and maintain monthly tickler reports and accurately complete monthly, quarterly and year end reporting. Work with members and department staff to ensure the timely collection of required documentation and/or financials.

Review, recommend, and implement commercial lending policies and procedures to support and meet Credit Union objectives.

Maintain a thorough understanding of HFCU’s Commercial Lending Policies and ensure loan requests follow all compliance standards of the department.

Attend department and Credit Union meetings, present summary information and participate in discussions on the loans being considered.

Periodically visit with Borrowers, performing site visits and to promote good member experience.

Participate in business development events that are sources for business contacts or referrals. Cross sell commercial products and services.

Perform tasks such as answering internal and external member inquiries, providing and receiving member commercial loan applications and requests, resolving problems, and providing a best-in-class member experience while adhering to work guidelines, policies, and regulations.

Requirements

Experience: 5+ years of similar or related experience working in Commercial Lending. Experience with an established book of business in Heritage Financial Credit Union’s field of membership (Orange, Ulster, and Dutchess County in NY and Pike County in PA) with knowledge of the market and key contacts.

Education/Certification: A bachelor's degree, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Knowledge: This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance. Knowledge of Commercial/Business Lending, Consumer Lending, Commercial Underwriting, Loan Servicing and general economic conditions and competitor’s rates and terms, etc.

Skills/Abilities: Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Ability to project a professional appearance and positive attitude at all times. Excellent project management, communication and analytical skills.

Salary Range: $130,000 - $145,000 annually, based on experience

Apply Now

Senior Lending Compliance Anaylst (Remote-NY)

Regulatory Compliance is responsible for developing and maintaining a Compliance Management Program for the Credit Union (CU) that reasonably ensures compliance with consumer protection laws and regulations, addresses associated risks of harm to consumers and members, and integrates consumer compliance into the day-to-day responsibilities of its management and employees.

The Senior Lending Compliance Analyst role works with CU leadership to support the Compliance and Risk Management Program with a primary focus on the CMS and Regulatory Lending Compliance.

The Analyst will maintain broad and deep knowledge of consumer protection laws and regulations that pertain to the CU, serve as a subject matter expert on consumer protection matters, and assist department leadership in the assurance of compliance with the applicable consumer protection laws and regulations.

This position will serve a vital role in the Compliance Department and will be an integral part of the company’s overall risk management strategy.

QUALIFICATIONS

Education/Certification: Bachelor’s Degree with a field of study in Business Administration, Finance, Accounting, or Law or related field preferred or comparable work experience. Compliance certifications such as CRCM, CCBCO, or CUCE are a plus

Experience: 5 or more years’ relevant experience in a financial institution, auditing firm, or consulting firm with regulatory compliance focus. Bank operations experience in mortgage originations, mortgage servicing, community banking, etc.


Required Knowledge:

• Familiarity with the laws and regulations governing financial institutions.
• This position requires that the employee have a working knowledge of the regulations governing traditional financial institution activities including but not limited to the Bank Secrecy Act, TILA, RESPA, TRID, HMDA, ECOA, TILA, UDAAP, TIS, and Funds Availability.
• Ability to independently read, interpret, and provide guidance on regulatory matters with minimal supervision.
• Effective interpersonal skills.
• Ability to work effectively in a team environment as well as accomplish work assignments under minimal supervision and sometimes tight deadlines.
• Strong ability to analyze and report relevant data.
• Ability to handle highly confidential information.
• Excellent written and verbal communication skills.
• Must maintain current industry knowledge and keep pace with regulatory changes.
• Commitment to continuing education, attends related conferences and obtains/maintains related certifications.
• This position requires that the employee gain a working knowledge of Bank Secrecy ACA (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

ESSENTIAL FUNCTIONS AND RESPONSIBIITIES

1. Using independent and sound judgment, provide subject matter expert advice regarding applicable servicing consumer compliance regulations while collaborating, advising, and coordinating with Compliance leadership, with a strong focus on Lending Compliance. Applicable regulations include but are not limited to CFPB, EFTA, ESIGN, Reg CC, HMDA, Overdraft, Guidance, RESPA, TISA, TILA, FCRA, SCRA, FDCPA, FDPA, and applicable State requirements.
2. Maintain close contact with leadership across all departments to keep apprised of objectives, strategy, new initiatives, emerging issues/risks with a strong focus on Lending Compliance and Risk Management.
3. Stay abreast of Credit Union processes and applicable consumer compliance laws and regulations.
4. Provide advice, counsel and recommendations to departmental leadership on consumer compliance questions/issues with a strong focus on Lending Compliance.
5. Maintain documentation of compliance activities, such as complaints or investigation outcomes.
6. More advanced duties may include designation of subject matter expert for certain consumer compliance laws/regulations with a strong focus on Lending Compliance.
7. Evaluate the credit union’s policies, procedures, products and programs to ensure compliance with applicable laws and regulations. Make recommendations for change where appropriate.
8. Coordinate and/or conduct compliance training for all new employees. Identifies specific training needs for current staff and develops and conducts training to keep staff current on regulatory and compliance issues.
9. Assist in the revision and/or design of forms, products, web site, programs, or promotions to ensure compliance with ALL State and Federal rules, regulations and laws.
10. Periodically review policies and procedures (especially changes) to ensure they meet regulatory requirements
11. Assist in developing and implementing action plans to comply with any new/revised consumer compliance laws and regulations.
12. Facilitate completion of Consumer Compliance Risk Assessment
13. Work with department leaders and Human Resources to develop the annual training plan
14. Work with department leaders and the AVP of Risk and Compliance to develop the Credit Union’s annual departmental testing and review plan with a strong focus on Lending Compliance.
15. Monitor various indicators of risk – QC results, Compliance Testing results, complaints, risk assessment results, etc. to identify weaknesses and assist in remediating
16. Review new products/services for potential compliance concerns; prepare risk assessments
17. Review marketing materials and other external-facing communications for potential compliance issues (as applicable) with strong focus on Deposit Compliance.
18. Monitor for emerging risks and industry fines/penalties
19. Complete all required compliance training
20. Maintain knowledge of, and adhere to, the Credit Union’s internal compliance policies and procedures
21. Maintain Regulatory Compliance department procedures as assigned
22. Maintain knowledge of changing consumer compliance regulations
23. Ensure compliance with applicable federal, state and local laws and regulations
24. Perform other duties and special projects as assigned

Requirements:

Skills/Abilities:

• Ability to project a professional appearance and positive attitude at all times.
• Strong project management skills.
• Strong written/verbal communication, collaboration, analytical and project management skills.
• Flexible, adaptable, and solid problem-solving skills.
• Detail-oriented with excellent organizational skills to perform multiple tasks simultaneously within strict timeframes.
• Ability to work effectively with others at all levels across the organization and provide authoritative guidance to credit union management and staff.
• Ability to work independently with limited supervision.
• Proficiency in the use of MS Word, Excel, Power Point, and Outlook

Salary Range: $65,000 - $85,000 per year (depending on experience)

Apply Now

Branch Manager - New Paltz, NY

What's in it for you?

Benefits:

• ·Paid Time Off & Paid Federal Holidays
• Medical, Dental, Vision & Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts / HSA
• 401K Employer Match
• Educational Assistance
• Incentives and Merit Increases
• Paid Time to Volunteer

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Demonstrate understanding of HFCU’s Mission, Vision and Core Values, along with expertise in HFCU’s products and services, including all available tools and resources to effectively lead the branch.
2. Demonstrate engagement, enthusiasm, and passion for leading the branch. Provide guidance and support for each team member utilizing HFCU’s Employee Performance Program, including but not limited to monthly 1x1 sessions.
3. Evaluate employee performance and provide feedback and coaching as needed.
4. Manage employee relation issues in a timely mannered and with professionalism toward resolution.
5. Demonstrate understanding and support of all HFCU initiatives for employee development and team engagement through collaboration with HFCU’s training and development programs.
6. Consistently work with the team to develop an appropriate succession plan. Support recruiting in the hiring process.
7. Effectively communicate with department leaders and peers to develop a network of support and collaboration.
8. Facilitate communication of all necessary information with the team on a daily, weekly and monthly basis, including but not limited to daily huddles and monthly branch meetings.
9. Ensure member service standards are met through effective coaching and development of each team member. Handle all concerns and complaints in a professional and supportive manner, escalating situations with a recommended solution. Collaborate with departments to enhance member service as needed, and ensure proper follow through.
10. Partner with Business Intelligence to utilize all available tools and resource to analyze branch trends, recognize new ways to capture and grow business, and recommend possible solutions to Retail Leadership.
11. Assess branch trends in areas such as transactional, goal attainment and industry standards in order to make effective recommendations for annual headcount.
12. Assume complete responsibility for all areas of branch management, including all day-to-day operations. Demonstrate proficiency in all operational tasks and sales processes, and ensure timely completion of all as expected by Retail Leadership. Demonstrate an ability to support and function in all branch positions as needed.
13. Proactively plan activities to aid in the attainment of monthly goals. Examples include, but are not limited to, in-branch call nights, collaboration with local businesses on membership drives, and dissemination of promotional information.
14. Prospecting and visiting local businesses for brand awareness and to meet our business and commercial goals.
15. Participate in community involvement to develop relationships with community leaders within your branch’s geographical location, and across HFCU’s field of membership, to increase brand awareness.
16. Oversee the branch’s monthly financial budget to ensure necessary steps are taken to manage expenses, including the review of monthly variances. Partner with Retail Leadership to analyze and make recommendations around managing branch profitability.
17. Developing sales service plan to help the branch meet their goal. The ability to pivot as the business needs change.
18. Proactively look for operational enhancements and research and share with direct leader.
19. Maintain a safe and sound work environment adhering to all audit and security expectations.
20. Participate in organizational team projects, representing Retail in a professional and competent manner.
21. Mentor and support new branch managers.
22. Performs other duties as assigned.

EXPERIENCE:

3+ years as a Branch Manager with Business Development is essential. Experience on outbound calling/prospecting and visiting local businesses. Experience understanding business and commercial products. Proficiency in Microsoft Office. Extensive financial industry experience, including but not limited to cash handling, customer service, needs based selling, goal attainment, employee leadership and development, project and team participation and community development.

EDUCATION/CERTIFICATION:

Bachelor’s degree and/or a comparable combination of education and experience. Notary License required or within 6 months of hire.


KNOWLEDGE:

This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.


SKILLS/ABILITIES:

• Demonstrate the ability to think critically and creatively to problem solve and build business plans.
• Demonstrate the ability to effectively collaborate with direct team, department leaders and line of business partners to achieve organizational goals.
• Demonstrate self-awareness, discipline and a strong desire to learn and contribute to the success and wellbeing of self, team members and the organization.
• Focus on customer service and lead by example.
• Show strong attention to detail.
• Highly organized with time and team management
• An eagerness to grow the branch network and developing teams.
• Demonstrate an ability to effectively communicate with internal and external members in a professional and respectful tone and manner.
• Demonstrate a strong commitment to listening, anticipating and addressing the needs and concerns of internal and external members.
• Ability to project a professional appearance and positive attitude at all times. Advanced analytical/technical knowledge pertaining to decision analysis and financial/budget administration.

Salary Range: $73,500 - $91,000 (based on experience)

Apply Now

Sr Manager of Internal Audit

The Sr. Manager of Audit is responsible for leading the Credit Union’s internal audit function. This role ensures the effective execution of both in-house and outsourced internal audit activities, with direct execution of audits of low to moderate complexity and oversight of more complex audits handled by external vendors. The Sr. Manager of Audit operates independently of any other area or function of the credit union and as such plays a critical role in assessing the organization’s risk landscape, ensuring compliance with regulatory requirements, and fostering a strong culture of accountability and operational excellence.

With functional reporting to the Supervisory Committee and administrative reporting to the CEO, this position safeguards audit independence and promotes transparency across the organization. Sr. Manager of Audit serves as a trusted advisor and is a member of the Senior Leadership Team and is responsible for regular engagement with regulators and internal stakeholders.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

Internal Audit Execution & Oversight

1. Lead and conduct internal audits of departments, processes, and controls with low to moderate complexity.
2. Serve as the primary liaison between the credit union and its externally sourced internal audit service provider for high-complexity or high-resource engagements.
3. Review and evaluate audit reports and recommendations from vendors and internal findings for quality and completeness.
4. Monitor progress and resolution of all audit findings (external audit, internal audit, and examination) through ongoing tracking and follow-up activities.
5. Ensure accountability with due dates and resolutions and escalate concerns quickly if barriers with certain leaders are identified and not quickly remediated.
6. Reviews cash control procedures and monitors safeguarding of assets.

Governance, Risk & Compliance

1. Oversee the development and maintenance of the annual audit plan and risk-based audit assessment in close collaboration with the Supervisory Committee, Management and any outside audit firm.
2. Administer the Credit Union's current audit tracking system including updates, workflows, reporting, and quality assurance.
3. Serve as the primary point of contact during regulatory and compliance examinations from federal and state agencies (e.g., NCUA, NY-DFS).
4. Stay informed of changes in the regulatory and financial service landscape and where appropriate, translate those changes into audit programs which assure the organization's compliance with such regulatory requirements.

Leadership & Communication

1. Provide regular, clear, and comprehensive reports to the Supervisory Committee, including updates on audit activities, emerging risks, and audit resolution progress.
2. Partner with the CEO and Senior Leadership to provide insights and recommendations that support business performance and control effectiveness.
3. Where appropriate, actively participate in Senior Leadership Team meetings, contributing thought leadership on governance, risk, and controls.
4. Serve as a peer coach and mentor across the organization, influencing and insisting on a culture of accountability, ethics, and continuous improvement.

Other duties as assigned.


EDUCATION/CERTIFICATION:

• Bachelors in Accounting, Finance, Business Administration, or a related field.
• Minimum of 3+ years of progressive experience in internal audit, risk management, or regulatory compliance, preferably within a financial institution or credit union.
• CPA, CIA, CISA, and other relevant professional certifications strongly preferred.
• Demonstrated knowledge of the International Standards on Auditing (ISA) as issued by the International Auditing and Assurance Standards Board (IAASB).
• Experience applying IAASB standards within a financial institution or regulated industry.

REQUIRED KNOWLEDGE:

• An understanding of and adherence to the Auditors code of Ethics and the Standards for the Professional Practice of Internal
• Auditing as developed by the Institute of Auditors.
• Excellent knowledge of audit management and applicable regulations and good communication skills.
• Strong understanding of internal control frameworks (e.g., COSO), auditing standards, and risk management practices.
• Familiarity with credit union regulations, NCUA and state examinations, and emerging financial industry risks.
• Experience with audit management software (e.g., K10 or similar platforms).

SKILLS/ABILITIES:

• Ability to project a professional appearance and positive attitude at all times.
• Excellent project management, communication, and analytical skills.
• Experience using P.C. based banking software and Microsoft Office, etc.
• Ability to maintain professional boundaries that support the internal audit process.
• Demonstrated experience managing audit projects and leading external audit vendors.
• Ability to work independently and exhibit high ethical standards and discretion.

Salary Range: $105.000 - $120,000 per year (depending on experience)

Apply Now

Teller - Greenwich

Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families. Teller-Member Relationship Representative We have an exciting upcoming opportunity in our new branch in Greenwich! Who are you: You are an outgoing team member looking to make a difference in our members’ lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members’ financial well-being.

What will you do:

• You will have the opportunity to assist members by processing transactions and other teller administrative duties.
• Educate members on the use of online accounts, mobile banking, and digital tools.
• Process member transactions not supported by ITM machines.
• Provide one-on-one support to members with account management and financial guidance.
• Promote credit union products and services that align with each member’s needs.
• Resolve member questions and concerns with patience, professionalism, and personal touch.

Our Branch Career Development Plan is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.

Employment Details:

• 1 position full-time in Greenwich and 1 additional position working part-time in Greenwich and part-time in Hudson Falls.
• Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week.
• Pay rate: $18.00-$24.00 per hour based on experience.
• Training: New team members will train at our existing branches until the new Greenwich Branch opens later this year.

What you will need: Experience: At least one year of similar or related experience. Commitment to outstanding member service, accuracy, teamwork, and computer and Microsoft proficiency. Education: A high school diploma or GED. Why work with us: At HRCCU we create a supportive, inclusive, and purpose-driven workplace where employees feel valued, empowered, and inspired to serve our community while demonstrating kindness and empathy towards one another. Learn more about our company culture and benefits on our careers page!

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources athumanresources@hrccu.org

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Teller-Float

Hudson River Community Credit Union is a not-for-profit financial cooperative whose mission is to improve the well-being of member owners and their families.

Credit Union Teller - Float

We have an exciting opportunity in our five branches!

Who you are:
You are an outgoing team member looking to make a difference in our members’ lives while working in a collaborative environment. You provide excellent customer service, while processing transactions accurately and efficiently, with a commitment to maintaining security and confidentiality. You will become knowledgeable about HRCCU products and services to enhance our members’ financial well-being.

What you will do:
You will have the opportunity to assist members by processing front-line transactions, educate members on the use of online accounts and mobile banking, balance vault and ATM machines, and prepare cash shipments. You will develop a rapport with members to ensure quality service and answer questions relating to the servicing of accounts.
Our Branch Progression Model is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increase.

Employment Details:

• Location: The Teller will float to Glens Falls, Hudson Falls, Corinth, Cohoes, and Greenwich (opening soon!).
• Schedule: Monday through Friday with a Saturday shift rotation, full time 36-40 hours per week.
• Pay rate: $18.00-$19.00 per hour based on experience.

What you will need:

• Experience: At least one year of similar or related experience.
• Education: A high school diploma or GED.

Why work with us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring open communication and employees feel valued.

Our Culture Statement: To create a supportive, inclusive and purpose-driven workplace where employees feel valued, empowered and inspired to serve our community while demonstrating kindness and empathy towards one another.

Learn more about our company culture and benefits on our careers page!

Apply online https://www.hrccu.org/about/careers/

If you are unable to complete this application online due to a disability, please contact Human Resources at humanresources@hrccu.org

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Member Experience Specialist

We’re looking for a customer service focused problem solver to help improve the lives of the members. No pushy sales, just a provide quality service, solve problems, provide helpful advice and be dependable. Come help us make a difference! Immediate responsibilities include:

• Answering inbound calls, providing information and performing transactions for our members
• Assisting in person members with cash and check transactions
• Daily balancing of cash drawer and checks received
• Working together as a team to complete opening/closing procedures and daily branch tasks

Eventual responsibilities include:

• Performing account research for members, including debit and credit card transactions
• Opening new accounts, and educate members on our products and services.
• Social media and in branch marketing

No prior financial experience required, but a solid track record of delivering high quality customer service is a must. Prior experience with cash handling and marketing is a plus.

Job Type: Full-time

Benefits:

• Simple IRA 3% Match
• Health and Dental insurance
• Paid time off

Schedule:

• Monday, Tuesday, Wednesday and Friday between 6:45am – 3:45pm Thursdays 6:45 – 5:15. 37.50 – 40 hours per week.

Salary Range: $18.00 plus depending on experience.

Send resume to: mwalczak@kaleidahealthfcu.org

MRFCU Universal Member Associate

MRFCU is an at-will employer. This position is in-person, part-time, Monday - Friday.
The MRFCU Associate handles many credit union duties in the course of a day without any one major focus; and utilizes a broad knowledge of credit union products and services, policies and procedures, rules and regulations.

Essential functions:
1. Interact with members and persons seeking membership in person, via telephone or email, in a professional manner, and
portray a positive image of the credit union.
2. Perform teller functions.
3. Assist and communicate with members and related 3rd parties on loan applications, delinquency and recovery.
4. In-branch and occasional off-site marketing.
5. Generate reports.
6. Juggle multiple priorities.

To be successful in this role, you will be:

• a team player and professional
• flexible.
• bondable.

You will have:

• teller and/or credit union experience (preferred).
• an aptitude for learning.
• Possess above average knowledge of fundamental mathematics, reading comprehension and written communication skills;
• telephone and computer skills.

Minimum High school diploma or equivalent required.

Salary Range: $25.00 - $29.00 hourly

Email resume to msingh@mrfcu.com

Member Experience Specialist

Location: Troy, NY

Tired of high-pressure sales goals & quotas that make it difficult to deliver the high-quality service you strive to provide your clients? Lower your stress and get ready to do your best work at NextStep Federal Credit Union. We’re looking for a customer service focused problem solver to help us work toward our goals of improving the lives of the members who belong to our financial cooperative. No pushy sales, just a mandate to provide quality service, solve problems, and offer honest, helpful advice.

Come help us make a difference!

Immediate responsibilities include:

• Answering inbound calls, providing information to and/or performing transactions for our members
• Assisting in person members with transactions and questions
• Processing mail-in transactions
• Daily balancing of cash drawer and checks received
• Working together as a team to complete opening/closing procedures and daily branch tasks

Eventual responsibilities include:

• Performing account research for members, including debit and credit card transactions/declines
• Assisting members with accessing and/or using our electronic services
• Opening new accounts, and educating members on our products and services to ensure they are able to select the best option based on their needs
• Coordinating with the Branch Manager and Back Office staff to solve more complex member issues
• Discussing and educating members on our loan offerings, with the possibility of additional training to assist loan officers in taking new member loan applications
• Actively listening to help improve our member’s experience and relationship, offering relevant products to help alleviate financial friction in their lives

Educational Opportunities:

• Certified Credit Union Financial Counselor training available
• Other CUNA Certification training available if interested

No prior financial experience required, but a solid track record of delivering high quality customer service is a must. Near term room for advancement available to individuals who show a desire to learn & grow. Prior experience with Loans and Financial Products is a plus.

Job Type: Full-time

Benefits:

• 401(k) 6% Match
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Salary Range: $18.00 - $22.00 per hour, depending upon experience

For consideration, please email your resume to hr@nextstepfcu.org.

Branch Manager

Location: Troy, NY, In-person

Ready to take the next step in your banking career? Do you thrive on trying to improve everyone around you? Solving problems? Being a good listener? Are you a continual learner who wants an opportunity to help build the next, great, community financial institution?

NextStep Federal Credit Union is on the lookout for a great Branch Manager. No sales quotas, no branch accounting, no micromanaging – just an emphasis on building relationships, coaching employees, and guiding our members toward the products and services that can help them achieve their financial goals.

Immediate Responsibilities include:

• Answering inbound calls, providing information to and/or performing transactions for our members
• Assisting in-person members with transactions and questions
• Troubleshooting escalated Member Service Representative issues
• Scheduling of Branch Staff
• Training and coaching branch staff

Eventual Responsibilities include:

• Opening accounts, educating members on our products and services to help them select the best option to meet their needs
• Educating members on our loans, taking applications, and potentially closing loans
• Assisting members with accessing and/or using our electronic services
• Coordinating with Back Office and/or Management to solve more complex member issues
• Actively listening, improving our member’s experience and relationship, offering relevant products to help alleviate financial friction in our members lives
• Member & community outreach
• Working with Management to develop goals & strategies

Educational Opportunities:

• Certified Credit Union Financial Counselor training available, pay increase for becoming certified
• Other CUNA Certification training available if interested

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:
Monday to Friday
Weekends as needed

For more information or to apply click here.

Chief Executive Officer (CEO)

About the Opportunity
Oswego Teachers Employees Federal Credit Union is seeking a visionary and accomplished leader to serve as its next Chief Executive Officer. With assets totaling $57 million, our credit union has a proud legacy of member service and financial stability. The CEO will guide the organization into its next phase of growth, innovation, and sustainability. This role is responsible for advancing our mission, maintaining financial health, and overseeing a diverse portfolio of consumer loans, investments, and member deposits.

Key Responsibilities

• Provide strategic leadership in alignment with board policies, member needs, and long-term organizational goals.
• Oversee and manage real estate and consumer loan portfolios, ensuring compliance, profitability, and sound risk management.
• Lead and expand the credit union’s loan, deposit, and electronic service offerings.
• Collaborate with the Board of Directors to shape strategic direction, strengthen governance, and uphold cooperative principles.
• Represent the credit union to members, regulators, business partners, and the broader community, fostering trust and credibility.
• Build and nurture a strong leadership team, promote talent development, and cultivate a culture of innovation, accountability, and service excellence.

Qualifications

• Prior experience in credit union management is preferred.
• Minimum of 5 years of progressive experience in the credit union industry, with a proven leadership track record.
• Demonstrated executive leadership, including successful collaboration with boards and senior leadership teams.
• Bachelor’s degree in business, finance, accounting, or a related field, or equivalent professional experience.
• Experience managing large and diverse loan portfolios with strong risk management skills.
• Proven ability to lead and grow key business units within a credit union.
• Excellent strategic thinking, communication, and interpersonal skills.
• Strong commitment to the credit union philosophy of “people helping people.”
• Ability to work on site Monday-Friday.

Why Join Us?

This is a unique opportunity to lead a forward-thinking credit union into a new era of growth and impact. The successful candidate will inherit a solid financial foundation, a loyal membership base, and a dedicated team ready to embrace a vision for the future.

Salary Range: $145,000 - $165,000 + competitive benefits package

Qualified candidates are invited to submit a cover letter and resume to Joanne Rauch, CR Fletcher Associates, at: joanne.rauch@crfletcher.com

Chief Financial Officer

Location: Rochester, NY

Reliant Credit Union, ranked one of Rochester's Top Workplaces six years in a row, is seeking a Chief Financial Officer to join our team!

As a member of the credit union’s Executive Team, the Chief Financial Officer (CFO) will report directly to the Chief Executive Officer (CEO) and plays a pivotal role in maintaining financial stability and ensuring the institution's long-term success. The CFO must possess strong financial acumen, leadership skills, and a deep understanding of the credit union industry and its regulatory environment. This is a strategic role, involved in oversight, strategy, review, analysis and reporting of all Reliant financial and accounting functions. Financial department oversight includes the following functional areas; Accounting, ALM, Investment Management, Data Analytics, Treasury Management, and Reporting. May also oversee other functional areas of the credit union based on additional experience and background.

As a Chief Financial Officer at Reliant, you will:

• Direct and monitor the accounting functions to ensure an effective accounting system that properly reflects the financial position of the credit union in accordance with law, regulation, and reporting requirements (including quarterly 5300 Call Reporting).
• Direct and monitor performance of finance functions including financial analysis of credit union operations, asset liability management, monthly reporting, development of budget, administration of the investment portfolio, and Mortgage secondary market strategy.
• Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances and provides recommendations for improvements.
• Identifies avenues for profit improvement and reducing costs. Provide strong leadership to the finance and accounting teams, fostering a culture of accountability, continuous improvement, and professional development.
• Oversee the annual budget process using a cross-department team approach including input from all areas of the credit union to implement strategies to attain the financial objectives.
• Oversee the investment portfolio, optimizing returns while managing risk exposure.
• Contribute to the development, implementation, and administration of policies and procedures.
• Be a part of the strategic planning team that sets long term strategic goals for growth and credit union future.

Requirements:

• A four-year degree in economics, business administration, accounting, finance, or related field. MBA preferred.
• 10 years’+ management experience in a financial service organization or related field.
• Credit union experience and CPA certification is desirable.
• Understands and follows expectations of Reliant’s culture, leading by example in the consistent demonstration of accountability, respect, and teamwork.
• Provides quality service and strives to exceed service expectations.

Physical Requirements:

• Use of keyboard, monitor, telephone, and other standard office equipment.
• Communicate effectively in person and via telephone, video conferencing, email, and written documents.
• Access document equipment and files above and below waist levels. Sit and/or stand for extended periods of time.

Candidates considered for hire are subject to credit and other employment reference checks.

Reliant Community Federal Credit Union is proud to be an Equal Opportunity Employer, AA Disability/Veteran. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 800-724-9282 or email at careers@reliantcu.com.

For more information or to apply click here.

Full and Part Time Teller and Banking Positions

Location: Saratoga Springs, NY

The position is responsible for providing an exceptional in-branch member experience by handling every member need from sales to service. The objective is to ensure members are offered all the products and services that are appropriate given their financial needs and deepen existing relationships through a needs based selling approach and encourage them to use self-service transaction solutions including ATMs, on-line and mobile banking to enhance their service experience. Time spent in various aspects of this position will vary depending upon branch traffic and needs and the role of other teammates in the branch. The proportion of time spent on each will vary each day.

This position does not have lending approval authority. For more information or to apply click here.

Mortgage Loan Originator

Location: Saratoga Springs, NY

The Mortgage Originator will research and identify partners that can deliver quality residential loan applicants to the Credit Union. In addition, this role must maintain quality standards through proper loan review, attention to detail, and completion of all required steps in a timely and efficient manner. The Mortgage Originator works independently and uses his or her judgment and knowledge to identify and develop partner and member relationships.

Duties and Responsibilities:
Identifies potential mortgage business within assigned territory through seminars, Realtor’s, builders, new home communities and other entities.

Contacts, solicits and makes presentations at various locations relative to Credit Union products, services, mortgage loan programs, and other promotional activities.

Provides initial and ongoing on-site presentations, updates and information regarding the Credit Union’s loan programs, loan guidelines, loan processing and closing systems, technologies and practices.

Regularly schedules visits to obtain additional referrals and commitments for, and submission of, new loan applications.

Anticipates and responds to loan-level and systematic questions or concerns the applicant may have with respect to the Credit Union’s services or loan programs and escalates such matters in accordance with the guidelines and instructions provided by Management.

Identifies process improvements and workflow enhancements and communicates findings to third party vendors.

Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.

Stays abreast of industry developments including, but not limited to, changes in regulations, technology, etc.

Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management and vendors.

Performance is primarily based on member service levels, loan volume, and loan quality that will be measured by the chief executive officer.

Skills, Abilities and Qualities:
A minimum of 3-5 years of related experience at a credit union, bank, financial institution, or mortgage company.
Detailed knowledge of secondary market guidelines.
Complies with all requirements for Mortgage Loan Originators set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining a Unique Identifier from the NMLS.
Results driven, service oriented, self-motivated and able to work independently.
Trustworthy with the ability to maintain highest level of integrity and trust.
Proficiency in Microsoft Office, specifically Word, Excel, PowerPoint and mortgage software programs.

Salary Range: Salary plus Commission based on closed mortgage loan volume

For more information or to apply email: DonDenofio@SaratogaFCU.org ​​

BSA & Fraud Analyst
Location: Medford, NY
Salary Range: $65,000 - $75,000

The Fraud & BSA Analyst is responsible for managing daily tasks associated with fraud protocols to ensure all regulatory expectations are met and fraud losses are minimized as well as supporting all aspects of BSA/AML/OFAC compliance, including transaction monitoring, sanctions screening, SAR filing and CTR processing.

For more information or to apply.

Lead Collections Representative

Location: Medford, NY
Salary Range: $23.00 - $26.00 hourly

The Lead Collections Representative will be responsible for providing support to the Collections Representatives and assisting the Collections Supervisor with the daily operations of the Collections Department.

For more information or to apply.

Accounting Manager

Location: Medford, NY
Salary Range: $95,000 - $105,000

The Accounting Manager assists the controller by ensuring compliance with general accounting principles and adherence to governing rules and regulations by compiling and analyzing data, and timely and accurate reporting.

For more information or to apply.

Staff Accountant
Location: Medford, NY
Salary Range: $28.00 - $35.00 hourly

The Staff Accountant ensures the accuracy of the general ledger at Suffolk Credit Union. You will be responsible for posting and reconciling activity while ensuring timely and accurate financial reporting to internal and external contacts.

For more information or to apply.

Compliance Analyst
Location: Medford, NY
Salary Range: $60,000 - $75,000

As the Compliance Analyst you will be responsible for Monitoring federal and state regulations and compliance trends, including but not limited to mortgage lending regulations (SAFE Act), record retention, determine how changes and trends may affect the credit union and facilitates the implementation of actions to reduce risk and remain compliant.

For more information or to apply.

Learning Content Creator
Location: Medford, NY
Salary Range: $70,000 - $ 80,000

The Learning Content Creator creates educational materials for various subjects or skills, including manuals, guides, presentations, videos, and interactive modules. Responsibilities include conducting research, designing curriculum, writing engaging content, and collaborating with subject matter experts and instructional designers to ensure materials meet learning objectives. Strong communication skills, attention to detail, and the ability to adapt content for different learning styles is essential.

This role is integral to our mission of continuous growth and development, focusing on the creation and delivery of training programs necessary for the effective use and understanding of our new core banking software platform. The ideal candidate will have a strong background in instructional design, training facilitation, and a passion for promoting an inclusive and innovative organizational culture.

For more information or to apply.

Commercial Lending Relationship Manager
Location: Medford, NY
Salary Range: $120,000 - $125,000

 The Commercial Lending Relationship Manager promotes development and fosters business lending relationships for small business and lower middle-market firms for Suffolk Credit Union.

For more information or to apply.

Consumer Loan Processor & Servicer

Location: Medford, NY
Salary Range: $22.00 - $24.00

The Loan Processor & Servicer reviews all consumer loan applications, which includes direct auto, personal, personal line of credit, and credit card loans for accuracy and completeness. Ensures direct and indirect loan supporting documents are correctly submitted to adjust and/or service the loan with accuracy and completeness while adhering to policy and procedure.

For more information or to apply.

TCT Federal Credit Union is a growing organization offering a dynamic work environment with great benefits including competitive salaries, training opportunities, retirement plan 401(K) with employer contribution, medical and dental insurance plans*, short-term and long-term disability*, life insurance*, paid holidays and fringe time-off*, flexible spending account*, employee assistance program, and financial wellness counseling.

For open positions please visit our career opportunities site.

*Applies to benefits-eligible positions

Accounting Clerk

Location: Flushing, NY
Benefits: 401K with employer match, holiday and vacation time and competitive health, dental and vision plan.

Duties:

• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Accounting department; general ledger and reconciliations, accounts payable, expense reimbursement, compliance to GAAP generally accepted accounted principles, related regulations and credit union policies and procedures.
• Develop, recommend and maintain accounting policies, procedures and internal financial controls.
• Maintain and reconcile bank accounts.
• Maintain and reconcile investment accounts.
• Maintain accurate records on all credit union assets, liabilities, income, and expenses.
• Prepare audit documentation and assist internal and external auditors with requests.
• Assist as back up to EOD/ EOM/EOQ processes.
• Assist in establishing and implementing credit union goals and objectives.
• Prepare department budget within area of responsibility to assure adherence.
• Communicate with employees to assure positive and clear understanding of credit union goals and direction.
• Cross sell credit union products and services, as appropriate.
• Meet Core Competency requirements.
• Minimum 2 years of accounting
• Proficient in Excel
• Performs additional duties as assigned

Qualifications:

• Education/Certification: Bachelor’s degree in Accounting preferred; or a comparable combination of education and experience.
• Required Knowledge: Thorough knowledge of accounting principles.
• Experience Required: Experience using P.C. based accounting software,
• Advanced level Microsoft Excel/Word, Adobe Acrobat, SQL database
• Skills/Abilities: Ability to project a professional appearance and positive attitude at all times. Excellent written and verbal communication and analytical skills.

Interested applicants should send their resume to HR@tpfcu.net

Chief Executive Officer

Job Responsibilities: Overall responsibility for Credit Union Operation's including Accounting, Lending, IT, Branch Operations and Risk Management.

Salary Range: Min. $175,000, Mid. $225,000, Max. $275,000

Please email any questions to Bill Querbes, bquerbes@ulsterfedcu.org

Please send cover letter and resume to the Chairman of the Board to the following address:

Ulster Federal Credit Union
Attn: Chairman of the Board
PO Box 2310
Kingston, NY 12402

Contact Center Advisor - Downtown Reading, PA

About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

As a Contact Center Advisor, you will be responsible for interacting with current and prospective members through use of Contact Center inbound/outbound telephone delivery channels with a goal of establishing, building and/or enhancing business relationships. You will be responsible for providing exceptional member service and adhering to service expectations set forth by trusted advisor training. This includes, but is not limited to, cross selling of credit union products and services, minimizing member wait times, providing superior credit union services to members in a professional and efficient manner, maintaining high levels of member satisfaction and service quality, and expanding credit union member base by using effective sales techniques.

Title of Position: Contact Center Advisor – Downtown Reading, PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 6:15PM with rotating Saturday shifts 8:15AM – 12:30PM.

Compensation Range: $23.00/Hr. - $30.00/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Downtown Reading, PA.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:

• Ensure adherence to member identification requirements outlined in credit union and department policy and procedure, safeguarding member information.
• Comply with all regulatory compliance acts including Fair Credit Reporting Act, Equal Credit Opportunity Act, and Truth-In-Lending/RESPA, including mortgage disclosures.
• Ensure review and completion of all regulatory compliance courses through all learning platforms (BAI).
• Maintain quality of work by reviewing account, loan, and mortgage documents for accuracy and completeness, timeliness of completion for all account, loan, and mortgage products.
• Efficiently complete all member and staff requests within Contact Center delivery Open, close, and maintain applicable maintenance on all depository and loan accounts.
• Adhere to established Contact Center performance indicators including, but not limited to, schedule adherence, inbound wait times, and quality monitoring evaluations.
• Promptly and professionally service in-bound member phone interactions, following established Contact Center interaction standards, from internal and external membership regarding accounts, transactions, product information and service options.
• Demonstrates a willingness and initiative in the timely and complete resolution of member complaints, problems, questions, and errors by taking ownership for the member concern, directly answering standard/technical questions, and escalating to management when needed.
• Provide elevated service to all members that meet or exceed established member service goals, as measured by member satisfaction surveys.
• Educate members on consumer loan products, interview member applicants, and review and submit consumer loan applications, through all Contact Center delivery.
• Conduct effective needs-based cross-selling during member interactions, making applicable product and service recommendations in support of department and individual goal attainment.
• Meet all KPIs set by Sr. Leadership related to loan, credit card, and membership growth, ancillary loan products, and referral opportunities in support of organizational growth.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfill our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

• An associate degree with 1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.
• Extensive knowledge of Credit union products, services, systems, and procedures preferred.
• Must be able to obtain and maintain NMLS licensing to comply with the Secure & Fair Enforcement Licensing Act.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Bachelor’s degree preferred.
• Minimum of one year contact/call center experience.
• Minimum of four years customer service, retail, banking, or financial services industry experience.

We're more than banking. You can be, too. #ClaimYourSeat

Apply now

Fraud Coordinator - NY, NJ, Or PA

As a Fraud Coordinator, you will develop, document, and implement detailed plans and strategies to support case reviews, team productivity, and management reporting. The role involves interpreting regulations and updating processes and procedures and communicating findings to relevant stakeholders. Additionally, you will establish and implement best practices and innovative solutions to ensure adherence to regulations, policies, procedures and compliance guidelines. This specialized role includes the handling of highly sensitive and confidential information in potentially confrontational/consolatory situations with discretion and professionalism.

About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Fraud Coordinator – NY, NJ, Or PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 5:00PM.

Compensation Range: $28/Hr. - $36.50/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Position is On-site in Endwell, NY, Syracuse, NY, Saddle Brook, NJ , Muhlenberg, PA OR Reading PA. Hybrid work opportunity may be available.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:

• Coordinate daily case reviews, team schedules, and department workflows.
• Coach and lead team members through investigations and training.
• Identify and implement process improvements in relation to investigation processes.
• Complete quality assurance reviews of all case investigations to ensure compliance with policies, procedures, and regulations for Investigative Analyst I’s and II’s.
• Monitor, track, implement, and maintain a comprehensive review of department processes and procedures, continuously identifying opportunities for efficiencies.
• Maintain and update department policies and procedures.
• Validate and apprise management of fraud trends, process changes, and corresponding effects in relation to enterprise fraud systems.
• Provide training and guidance for team members.
• Ensure timely completion of fraud training for all credit union staff.
• Receive and assist with a high volume of incoming correspondence via email, mail, fax, and phone.
• Provide coverage for phone queues to ensure timely case/incident resolutions.
• Serve as an escalation point Investigative Analyst I and II. Ensure familiarity with and strict adherence to and ongoing familiarity with federal, state, and local laws and regulations including but not limited to Reg E, Reg J, and various BSA Regulations.
• Understand, interpret, and maintain regulatory compliance when writing or updating department procedures and policies.
• Ensure all cases stay in compliance with all regulations.
• Approve higher-level credit requests from Investigative Analyst I’s and II’s according to established thresholds.
• Audit and balance effectuated GLs and provide management reporting as needed.
• Contribute to all audits and exams.
• Escalate all areas of concern to the department manager for review and resolution.
• Provides departmental back-up coverage as needed.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing.
• Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

• Associate’s degree with 3-5 years of related experience; 1-2 years of related experience required with Bachelor’s degree.
• Specialized knowledge in Criminal Justice, Finance, Business or other related areas is expected.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.

Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience: 

• Bachelor’s Degree.
• Certifications or a Degree in fraud, BSA/AML, compliance, or other financial services areas.

Apply now

Fraud Investigative Analyst II - NY, NJ, Or PA

As a Fraud Investigative Analyst II, you will focus on supporting fraud prevention and recovery efforts for the credit union at an advanced level by investigating and mitigating fraudulent more complex activity and misconduct. This specialized role includes the handling of highly sensitive and confidential information in potentially confrontational/consolatory situations on cases with a higher difficulty and sensitivity with discretion and professionalism.

About Us

We're in the business of people helping people and you can help us change lives just by working here. Whether it’s helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time – you have an impact on their lives just by working here, no matter what your position may be.

Work with us – and be part of something bigger than banking.

In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…

Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!

At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.

Title of Position: Fraud Investigative Analyst II – NY, NJ Or PA

Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 5:00PM. With a rotational Saturday 9:00AM to 12:00PM

Compensation Range: $23/Hr - $30/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*

Location: Position is On-site in Endwell, NY, Syracuse, NY, Saddle Brook, NJ , Muhlenberg, PA OR Reading PA. Hybrid work opportunity may be available.

At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.

Responsibilities/Duties:

• Conduct advanced, highly skilled investigations and comprehensive analysis of complex and multi-faceted fraudulent activity.
• Decision product/service access levels for complex cases and approve/deny transactions in each case according to policies, procedures, and regulations.
• Gather, analyze, and document key data for each case and retain information according to policies, procedures, and regulations.
• Interview and counsel relevant parties to collect information and facilitate timely case resolutions while demonstrating high emotional intelligence and ability to de-escalate potentially volatile situations.
• Prepare, file, and pursue police reports with law enforcement, courts, and adult protective service agencies.
• Approve credit requests from Investigative Analyst I’s according to established thresholds.
• Complete quality assurance reviews of case investigations of Investigative Analyst I’s.
• Monitor mitigation reviews completed by Investigative Analyst I’s.
• Validate and balance data from core systems to mitigation software.
• Receive and assist with a high volume of incoming correspondence via email, mail, fax, and phone.
• Provide coverage for phone queues to ensure timely case/incident resolutions.
• Provide training and guidance for team members.
• Serve as an escalation point for Investigative Analyst I’s.
• Provide recommendations for process improvements, enhanced fraud detection and prevention measures and streamlined processes.
• Create process flows of department processes for efficient project management.
• Ensure strict adherence to and ongoing familiarity with federal, state, and local laws and regulations including but not limited to Reg E, Reg J, and various BSA Regulations.
• Adhere to and maintain ongoing familiarity with credit union processes and procedures.
• Understand, interpret, and maintain regulatory compliance when writing or updating department procedures.
• Escalate all areas of concern to the department manager for review and resolution.
• Provides departmental back-up coverage as needed.
• Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
• Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization’s values.

Minimum Qualifications & Experience:

• Associate’s Degree with 3-5 years of related experience
• Specialized knowledge in BSA/AML, Criminal Justice, Finance, Business or other related areas is expected.
• Proficient with standard office equipment and systems such as computers, phones, the internet, email, etc.
• Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.

Preferred Qualifications & Experience:

• Bachelor’s Degree.
• Certifications or a Degree in fraud, BSA/AML, compliance, or other financial services areas.

Apply now