2025 Collections & Bankruptcy Conference

Wednesday, April 2, 2025; 9:00am - 4:00pm
 

Collections and Bankruptcy Process Conference: Maximizing Recoveries and Avoiding Landmines

In the 2025 Supervisory Priorities, the NCUA listed Credit Risk as the number 1 risk facing credit unions!  There is a big storm brewing on the delinquency horizon and all financial regulators are sending up the warning signals!   Historically high used auto and credit card delinquencies and a shaky recovery and there are clear signs of a big problem.  From improving your collections calls to understanding your rights in bankruptcy, this informative and interactive session is sure to have something for you!  It is never too late to sharpen your collections skills and better position your credit union to assist troubled members who want to work with you and maximize the recovery from everyone else.  
 

Are you keeping up with all the available technology and analytics available at your credit union?  This often-overlooked operational area is at the unfortunate crossroads of member service and compliance risk and this creates the need to be continually looking for ways to improve our performance while limiting risk.   Very few other areas have undergone a greater regulatory transformation than collections.  At the heart of much of the increasing risks are not just regulators and examiners, but the current role played by consumer protection attorneys.  These new players wield the Bankruptcy Code, state consumer protection laws, Fair Credit Reporting Act, Fair Debt Collections Practices Act and threats of UDAAP violations as weapons against Credit Unions.  

Join credit union attorney and collections consultant David Reed as he highlights the latest techniques, tips and trends to maximize your collections function.  The event includes sample checklists and ample time to answer your questions and facilitate group discussion.
 

Can you afford NOT to attend?
 

The session will cover:

Perfecting Your Collections Process

• Defining Key Collections Factors
• Auto and Credit Card Collections Tips
• Perfecting Your Collections Call 
• Maximizing Analytics in the Collections Process
• Leveraging Readily Available Technology (From Texting to ChatBots)
• Effectively Utilizing Collections Agencies and Law Firms

Avoiding Common Collections Landmines

• Current Litigation and Enforcement Trends
• Important CFPB Collections Actions
• Understanding the Difference between a False Threat and a Real Promise
• Compliance Risks in Collections (TCPA, FCRA, repo, UDAAP and privacy)

Fine Tuning Your Bankruptcy Process

• Avoiding Inadvertent Violations of the Automatic Stay (BONUS:  BK Tips for Your Front Line)
• Perfecting Your Proof of Claims 
• Recent Bankruptcy Litigation Trends
• Maximizing Reaffirmation Opportunities (BONUS: ID Sheet for Reaffirmation Opportunities)
• Finding and Recovering Bankruptcy Fraud (BONUS: Top 10 Tips for Recognizing BK Fraud)
   

Conference Agenda:

*Subject to change*
 

Location:

New York Credit Union Association
4 Tower Place, 5th Floor
Albany, NY  12203
 

Suggested Lodging

Educational Investment:

• Credit Unions Up to $50 Million in Assets - $275 per person
• Credit Unions Over $50 Million in Assets - $549 per person

Register Here

The New York Credit Union Foundation is proud to support New York credit unions with up to $50 million in assets by underwriting this special rate on Association events. To learn more about the Foundation and its programs, click here.

Registration Deadline: March 25, 2025

• Professional Development Grant Opportunities

Presenter: 

David Reed, Esq, Reed & Jolly, PLLC

David Reed’s training philosophy is centered on the member service approach to effective collections.   In his 35 plus years of law practice he has been a bankruptcy and collections attorney for debtors AND credit unions.   When he “saw the light”, he went to work for a credit union and became a collections manager AND then general counsel!   He may be the only attorney training credit unions today who has seen collections and bankruptcy from both the members’ and credit unions’ perspectives.

Attorney, author, consultant and nationally recognized speaker, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC.  Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance.  His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections.

A former trial attorney and Vice President and General Counsel of a large credit union, Mr. Reed is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections.  He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.  He has also served as editor of several industry manuals including Collections Manual for Credit Unions.

Cancellation Policy:

A refund of the amount paid, less an $110 administrative fee per registrant, will be given for all cancellations submitted via email to events.training@nycua.org ten or more business days prior to the start of the session. No refunds will be granted if the cancellation is received after that time frame. Substitutes will be accepted any time prior to the start of the program at no additional cost. Simply email events.training@nycua.org, listing the new participant and who they will be replacing.

Event Code of Conduct and Protocols