Webinar: 10 Junk Fee Mistakes to Avoid
August 26, 2024 11:00 am - 12:30 pm
Junk fees are getting a lot of press – and examiner scrutiny.
They’re also a regular topic of CFPB communiqués. Does your institution have the problem well in hand? Attend this matter-of-fact webinar to learn 10 junk fee mistakes you can avoid.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify 10 deposit junk fee mistakes to avoid
- Wade through the Consumer Financial Protection Bureau’s (CFPB) stance to the heart of the matter
- Employ a checklist of what to do and what to avoid
- Explain to management which income streams should be examined and/or eliminated
- Distinguish between regulations and best practices on overdrafts
WEBINAR DETAILS
Every week the CFPB has more to say about junk fees. This program will boil down the fees and services that your financial institution needs to examine so there are no surprises during your compliance examination. Recent exams have revealed that examiners are even looking at “authorize positive, settle negative” (APSN) transactions on business debit cards and accounts. Learn what you need to know and do in 2024 to avoid costly mistakes.
WHO SHOULD ATTEND?
This informative session is designed for compliance officers, marketing staff, branch administration, trainers, branch managers, and deposit operations staff.
TAKE-AWAY TOOLKIT
- Consent orders, checklists, and proposed rules
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Deborah L. Crawford, GetTechnical, Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.