Webinar: 10 Ways to Prevent New Account Fraud
February 19, 2025 3:00 pm - 4:30 pm
New account fraud can seemingly manifest in infinite ways.
However, most attempts can be thwarted by attentive, knowledgeable staff. Take this opportunity to get expert insight on 10 ways new accounts staff can detect and prevent fraud using tools such as CIP, red flags, new account holds, and more. This is your opportunity to spend a little to save a lot – of time, money, and resources.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Detect identity theft and fraudulent IDs
- Stop business account fraud
- Understand check rules to identify check fraud
- Protect deceased accountholders and their accounts
- Use CIP to prevent fraud
- Notice the signs of elder and caregiver fraud
- See the warning signs of human trafficking at new account opening
- Effectively use the new account hold, refusing to open accounts, and closing accounts when needed
WEBINAR DETAILS
Fraud is on the rise and new account personnel can detect and prevent many of these issues from the beginning. Solid, sound new account opening procedures are a good start. This webinar will provide fraud examples and prevention tips and explain what your staff needs to know and do to stop new account fraud.
WHO SHOULD ATTEND?
This informative session is designed for new accounts staff, branch staff, tellers, branch managers, trainers, fraud and security professionals, and compliance personnel.
TAKE-AWAY TOOLKIT
- New account manual
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Deborah L. Crawford, Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.