Webinar: ACH & P2P Payments: Perils & Protections
September 5, 2023 3:00 pm - 4:30 pm
P2P payments can be perilous and perplexing.
This webinar will address a host of P2P issues, including ACH rules for P2P entries, unique ACH format requirements, risk management, errors and unauthorized transactions, and more! Join us to learn how to avoid problems and losses for your credit union.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- List the different types of P2P payment options
- Explain the rules that govern P2P payments
- Understand what is and is not an error
- Describe your role in the error resolution process
- Ensure compliance with the rules and regulations
WEBINAR DETAILS
P2P or person-to-person payments are some of the riskiest transactions a financial institution can initiate. As a result, the most common questions Macha receives regarding consumer P2P transfers via the ACH Network have to do with fixing something that went wrong. These problems include fraud, incorrect account numbers, and buyer’s remorse – any of which can result in financial losses for your institution. Don’t miss this chance to learn about the unique features of ACH P2P transfers and what you can do to protect your financial institution from losses.
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations personnel, audit and compliance staff, and AAP/APRP candidates.
TAKE-AWAY TOOLKIT
- Link to the CFPB FAQs document
- Electronic copy of Macha’s quick reference guide to initiating ACH transfers
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Michele Barlow, Macha/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), a payments association with offices in Wisconsin and Maryland. She is responsible for development and execution of association training and certification programs, conference and event planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and a current member of the Payments Institute’s Board of Regents and the APRP Oversight Panel. She is active on other national committees, and a frequent speaker at industry events.
Prior to joining Macha in 2009, Michele was a corporate trainer for a financial institution. She obtained her AAP and NCP certifications in 2010 and 2011 respectively and has been granted the APRP designation. She holds a bachelor’s from the University of Wisconsin.