Webinar: ACH Reclamations & Garnishments
September 22, 2025 3:00 pm - 4:30 pm
Are ACH reclamations and garnishments sticky wickets?
Do you know what to do when an accountholder dies? Should post-death payments be returned? If so, when? What are the guidelines for handling garnishments? This webinar will unearth the answers to these questions and more!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Compare your institution’s liability regarding reclamations under the ACH rules and 31 CFR Part 210
- Understand the financial impact of signing a Master Agreement
- Explain the responsibilities associated with learning of an accountholder’s death
- Given a reclamation scenario, evaluate the type of payment received and appropriately apply the ACH rules or 31 CFR Part 210
- Determine the appropriate actions in a garnishment scenario under the Garnishment of Accounts Containing Federal Benefit Payments guidelines
WEBINAR DETAILS
What must be done when you learn of an accountholder’s death? Are you responsible for acting upon a word-of-mouth notification? Are you required to return post-death payments, or can you wait for a reclamation? Join us to find the answers to these questions and compare your financial institution’s liability related to post-death benefit payments under the ACH rules and 31 CFR Part 210. You’ll learn your liability and how to limit it according to what type of payment is received. The impact of signing a Master Agreement and which payments are exempt from garnishment will also be covered.
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations staff, compliance staff, auditors, and those individuals with the AAP and APRP accreditation.
TAKE-AWAY TOOLKIT
- Resource guide for handling ACH reclamations and garnishments
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Shelly Sipple, EPCOR
Shelly Sipple joined EPCOR (Electronic Payments Core of Knowledge) in 2005 following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Senior Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH to over 2,000 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert.
She received her Accredited ACH Professional designation in October 2006, her Accredited Payments Risk Professional (APRP) in March 2018, and the National Check Professional (NCP) certification in May 2019. She is an active member of Nacha’s APRP Oversight Panel, Accredited Faster Payments Professional (AFPP) Oversight Panel, and holds a bachelor’s in Business Education.
Shelly produces and presents expert content Webinar Network, with her webinars being viewed by hundreds of individuals across the country. Learn more from Shelly with her collection of upcoming and on-demand training webinars listed below.