Webinar: The Business Banking Blues: Handling Business ACH Exceptions
August 7, 2024 3:00 pm - 4:30 pm
Whether ACH, check, or wire, your institution must understand how to properly handle business banking exceptions.
This program will ensure you know where to find the rules, are well versed in the liability involved, and can proactively protect your financial institution.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Understand the different business agreements required with accountholders
- Explain the various payment streams accountholders may use
- Recognize the security controls that should be in place
- Explain error resolution requirements for ACH, check, and wire
- Interpret the regulatory guidance for each payment system
WEBINAR DETAILS
With so much focus on consumer exception handling, business banking often gets pushed aside. This session will explore non-consumer exception handling under the different payments streams your business accountholders may use: ACH, check, and wire. Where can you find the appropriate rules and guidance? What is your institution’s liability? How can you protect your organization? These questions and more will be answered in this informative session!
WHO SHOULD ATTEND?
This timely session will benefit ACH operations staff, audit and compliance staff, and AAP/APRP candidates.
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Michele L. Barlow, MACHA/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), a payments association with offices in Wisconsin and Maryland. She is responsible for development and execution of association training and certification programs, conference and event planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and a current member of the Payments Institute’s Board of Regents and the APRP Oversight Panel. She is active on other national committees, and a frequent speaker at industry events.
Prior to joining Macha in 2009, Michele was a corporate trainer for a financial institution. She obtained her AAP and NCP certifications in 2010 and 2011 respectively and has been granted the APRP designation. She holds a bachelor’s from the University of Wisconsin.