Webinar: The CFPB on Overdrafts, Junk Fees & Other Depository Issues
September 17, 2025 3:00 pm - 4:30 pm
The CFPB has rescinded 67 guidances and advisories!
How will that affect compliance efforts in your financial institution? What modifications will operations staff need to make? What does the frontline need to know? How are accountholders impacted? Join this timely webinar to learn what has and hasn’t changed.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Understand what has been rescinded related to overdrafts, account reopening, and foreign remittances
- Analyze the impact of the guidance retraction on your own programs
- Review what is left on overdraft programs — other agencies have not retracted their guidance
- Identify what a junk fee is and how it is viewed by the CFPB
- Recognize changes in the ability to charge accountholders for copies of checks and statements
- Review foreign remittance risk and rules
WEBINAR DETAILS
In an unheard-of move, the CFPB has pulled back on anything they have published that is not a regulation — which amounts to 67 advisories and guidances! This webinar will review these items, but at this point many will not be reestablished. Webinar participants will receive a list of the items that have been rescinded, but the program will specifically focus on the deposit and operations issues.
WHO SHOULD ATTEND?
This informative session is designed for deposit compliance officers, deposit operations staff, management, and trainers.
TAKE-AWAY TOOLKIT
- List of rescinded items
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Deborah L. Crawford, Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.