Webinar: Common Mistakes in Consumer Collection
September 24, 2024 3:00 pm - 4:30 pm
The world of delinquent borrowers is never boring and never stands still.
Credit risk is a hot examination topic as delinquency and charge-off ratios are rapidly increasing. Everyone understands there is a massive storm brewing on the delinquency horizon and even financial regulators are sending up warning signals! The one thing you cannot afford to do right now is NOTHING!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Create an effective collections process with optimal contact points
- Leverage your existing technology
- Utilize analytics with your mountain of borrower data
- Efficiently manage third-party collections vendors
- Appreciate increasing regulatory attention on collections
- Avoid common compliance issues
WEBINAR DETAILS
An ounce of prevention is always worth more than a pound of cure! Too many institutions fail to consistently evaluate collections processes and fall victim to readily avoidable errors. Now is the time to reassess your collections processes to ensure you are getting the best results – while also assisting troubled borrowers and avoiding the increasing number of compliance landmines. Join former collections attorney and veteran collections consultant David Reed as he walks through practical methods to evaluate your consumer collections efforts and provides real-world solutions to the most common collections mistakes.
WHO SHOULD ATTEND?
This session will benefit executives, managers, collections managers, collectors, compliance officers, internal auditors, lending staff, and anyone involved in the collections and compliance processes.
TAKE-AWAY TOOLKIT
- Checklist of the top five mistakes in consumer collections
- Sample collections inventory and risk assessment matrix
- Recent debt collections regulatory guidance
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: David A. Reed, Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.