Webinar: Consumer Lending Regulatory Compliance
January 8, 2025 3:00 pm - 4:30 pm
Consumer lending is a heavy regulatory lift.
Do you know what to watch during the loan process? How can you ensure compliance with consumer protection rules and avoid enforcement actions? This wide-ranging training will get you on the right train to understanding fair lending, nondiscrimination requirements, adverse action, compliance, UDAAP landmines, and more!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Describe the requirements of the Fair Credit Reporting Act
- Define what constitutes a finance charge
- Explain how finance charges affect the annual percentage rate
- Distinguish between open-end lines of credit and closed-end loan requirements
WEBINAR DETAILS
Fair lending and discrimination cases and enforcement actions have continued to make the news. But what other things do you need to watch during the loan process? From loan pre-application to closing, there are a multitude of rules to follow to ensure your lending department complies with consumer protection laws and regulations.
From knowing what allows you to pull a credit report, to providing disclosures at the appropriate time, this webinar will go through the process step-by-step. It will look at the timing and content of loan and line-of-credit disclosures, the parameters of fairly evaluating applications, what affect a change in marital status may have on a line of credit, when an adverse action notice is and is not required, providing credit scores or risk-based pricing notices, UDAAP pitfalls, and so much more!
WHO SHOULD ATTEND?
This informative session is designed for call center staff who take loans by phone, auditors, collectors, compliance personnel, and anyone in the loan department, including processors, loan officers, and those involved in taking applications.
TAKE-AWAY TOOLKIT
- Internet resource list
- Fair lending examples
- Finance charge chart
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Mary-Lou Heighes, Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.
Involved with financial institutions since 1989, Mary-Lou has over 30 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.