Webinar: Crisis Management in the 24-Hour News Cycle
January 10, 2025 3:00 pm - 4:30 pm
What if you were publicly judged only by the worst moment/event of your life?
In today’s digital age, a single misstep can dominate the headlines in minutes. You must be prepared! The time to plan for your next worst moment is now!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Appreciate the impact of recent CFPB enforcement actions
- Create pre-event toolkits
- Deploy real-time communications strategies
- Track media coverage and public sentiment
- Position and prepare for tough questions
- Rebuild trust post-crises
- Understand likely crisis scenarios
WEBINAR DETAILS
The CFPB and class action litigators have been pushing the limits of traditional compliance risk. Recent trade publication headlines have been filled with stories of unfortunate events and risky behaviors that led to big problems. From data breaches to embezzlement, from fair lending violations to management in-fighting, these stories seem to be written more for a movie script than Main Street. Is your institution prepared to identify and deal with significant issues in a timely and professional fashion? Join veteran financial services attorney David Reed to learn actionable strategies for navigating crises, protecting your brand, and maintaining public trust in a hyper-connected world.
WHO SHOULD ATTEND?
This informative session is designed for senior executives, directors, managers, marketing staff, compliance staff, communications professionals, and anyone involved with managing reputation and maintaining public trust.
TAKE-AWAY TOOLKIT
- Crisis response plan template
- Media monitoring checklist
- Press statement template
- Post-crisis evaluation framework
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: David A. Reed, Reed & Jolly, PLLC
Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.