Webinar: Dealing with Employee Discipline, Complaints, Performance Issues & More
February 20, 2025 3:00 pm - 4:30 pm
People management can be one of the most stressful, opaque, and difficult tasks any supervisor has – especially if something goes wrong.
There is a bevy of rules and procedures that must be followed when dealing with employee discipline, complaints, and performance issues. Join HR expert Diane Reed to gain perspective, understanding, and best practices for dealing with real-life employment scenarios.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Identify and address the root causes of disciplinary and performance issues
- Understand best practices for engaging in difficult conversations and setting clear expectations
- Evaluate the best techniques for fostering a positive and compliant workplace culture
- Apply concepts from practical examples and real-life scenarios
WEBINAR DETAILS
Navigating employee discipline, complaints, and performance issues is one of the most challenging aspects of management. This in-depth webinar will cover the full scope of employee relations troubles, from addressing complaints and resolving conflicts to managing performance and implementing disciplinary actions. It will examine how to develop fair, transparent, and compliant disciplinary procedures and look at proven methods to both help employees improve performance and help employers get the results they need.
Join us to learn tips on how to accurately document employee performance issues from hire to termination and understand how to navigate the complex legal landscape related to discipline and performance management.
WHO SHOULD ATTEND?
This informative session is designed for executive staff, human resources professionals, managers, and team leaders.
TAKE-AWAY TOOLKIT
- Sample disciplinary policy
- Sample performance objectives for key positions
- Sample disciplinary documentation
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Diane Reed, CU Doctor
A nationally recognized speaker, writer, and communications professional, Diane Pape Reed currently serves as President of a full-service consultancy, assisting financial institutions nationwide with human resources, marketing, strategic planning, community relations, compliance, sales, training, board relations, and executive support. Previously, Diane served for more than a decade as Vice President of Administration for a mid-sized financial institution.
Her expertise in “Service-Oriented Culture Change” has been cited in numerous industry publications, and her marketing expertise has been featured in articles for Exhibit Builder and Business Management magazines. Diane attended American University and graduated from George Mason University where she specialized in Organizational Communication. She currently resides in Fairfax, Virginia.