Webinar: Deposit Reg Series: Regulation E
September 24, 2025 3:00 pm - 4:30 pm
You might know that Reg E dictates the rules for electronic debits and credits
But did you know it also covers overdrafts, error resolution, foreign remittances, and more? What rights does Reg E grant consumers? When are disclosures required? What about stop payments? This informative session will answer all those questions and provide a handbook for future reference!
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Detect when a transaction is unauthorized
- Understand consumer rights on accounts under Regulation E
- Break down the Regulation E disclosure
- Correct exam hot spots such as using the Reg E disclosure on business accounts
- Reference overdraft regulation for one-time debits and ATM transactions
- Appreciate how the FAQs modernized Reg E for P2P payments and other electronic transactions
- Dissect your stop payment procedures on electronic transactions
WEBINAR DETAILS
Regulation E governs debits and credits to accounts by electronic means. It also includes error resolution, overdrafts, foreign remittances, and other increasingly complex issues. Learn how your accountholders can stop payment, file an error resolution request, and receive credit for unauthorized transactions. This has become a very important regulation now that accountholders have moved toward electronic payments and criminals are trying to hack personal identifying information. Also, while an unlikely pairing, overdraft opt-ins are also in Regulation E and have caused havoc when handled improperly.
WHO SHOULD ATTEND?
This informative session will benefit compliance officers, deposit operations staff, head tellers, tellers, trainers, and branch management.
TAKE-AWAY TOOLKIT
- Regulation E handbook
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Deborah L. Crawford, Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.