Webinar: Elder Exploitation: Warning Signs & Safe Harbor
November 18, 2025 3:00 pm - 4:30 pm
Instances of elder fraud continue to increase – with no end in sight.
Can you identify red flags for scams of this nature and spot the signs of cognitive decline they prey upon? Does your institution make an effort to support caregivers in this difficult role? Join this discerning program to strengthen your institution’s ability to prevent, detect, and respond to elder financial abuse — because protecting our elders is a responsibility we all share.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Explain why financial institutions are “watchdogs” for detecting and preventing exploitation
- Identify early signs of cognitive decline in accountholders to enable timely and proactive measures
- Recognize common scams and red flags of financial exploitation to better protect and assist accountholders during everyday interactions
- Accurately complete a Suspicious Activity Report (SAR) in cases of suspected EFE
- Summarize how privacy laws, such as the Gramm-Leach-Bliley Act (GLBA), apply to reporting suspected cases of elder abuse and financial exploitation
- Explore community outreach opportunities to raise awareness and empower older adults and their caregivers
- Support financial caregivers (POAs) with tools and resources your institution can provide – easing the burden for powers of attorney and trustees as they manage and protect the finances of vulnerable accountholders
WEBINAR DETAILS
Elder financial exploitation (EFE) — the illegal or improper use of an older adult’s funds, property, or assets — has become one of the fastest growing and most damaging forms of fraud in the US. It’s not just a crime against individuals — it’s a crisis that affects families, communities, and financial institutions alike. This session will go beyond the basics. You’ll gain vital insights into how to spot red flags, recognize common scams specifically designed to target older adults, and monitor for suspicious activity that may require reporting. It will also explore the connection between cognitive decline and vulnerability to exploitation to help you understand the “why” behind the risk.
WHO SHOULD ATTEND?
This informative session is tailored for compliance officers, BSA officers, trainers, branch managers, frontline staff, lenders, and management.
TAKE-AWAY TOOLKIT
- Elder suspicious activity form
- Data sheet for reporting to authorities
- Quick responses to potential EFE accountholder situations
- Comprehensive list of free resources
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Molly Stull, Brode Consulting Services, Inc.
Molly Stull began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, branch mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly holds a bachelor’s from the University of Akron and an MBA from Ashland University.