Webinar: Lending Compliance for New Loan Officers
March 26, 2026 3:00 pm - 4:00 pm
Step into lending with confidence.
Avoid costly compliance mistakes while delivering exceptional service. This essential presentation will guide you through the entire loan process, from your first conversation with an applicant to the closing table. It will highlight the regulatory requirements that affect each step in the loan process and provide practical tips, best practices, and a strong foundation in loan documentation and compliance.
KEY WEBINAR TAKEAWAYS
- Fair lending obligations
- Appraisal requirements
- What information to gather at application under HMDA rules
- When flood insurance is required and how to determine the required amount
- TRID applicability and the basics of completing and providing the loan estimate and closing disclosures
- Tools and resources to assist with compliance requirements
BONUS MATERIALS
- Loan documentation checklists
- Sample flood hazard determination form
- Sample changed circumstance form
WEBINAR DETAILS
As a new loan officer, you are likely beginning training on the products, services, and programs offered by your institution. Beyond learning these options, you must be prepared for the array of regulatory lending requirements you will encounter in the field and avoid costly compliance issues. This session will start at the beginning of the loan process — the initial conversation with an applicant — and follow the loan all the way to the closing table. We’ll examine the regulatory requirements that impact the loan at every phase and provide best practices, tips, and essential details to help you make compliant loans while delivering excellent service.
WHO SHOULD ATTEND?
- Loan officers
- Mortgage loan officers (MLOs)
- Loan processors
- Loan operations
- Loan compliance
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Dawn Kincaid, Brode Consulting Services, Inc.
Dawn Kincaid began her banking career while attending The Ohio State University. She has over 20 years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services.
Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits and exams, and presented for numerous state associations.