Webinar: Opening Deposit Accounts Online: Risks, E-SIGN, Compliance
August 20, 2025 3:00 pm - 4:00 pm
Online account opening is becoming mainstream – but it’s not without risk.
A cascade of compliance regulations apply, including BSA, CIP, CDD, E-SIGN, and more. Would you be able to identify a red flag? What about reporting suspicious activity? Are you adept at wading through the documentation? If all this seems like paddling upstream, this webinar will bring smooth sailing.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Explain and implement the six-step consent process to open “no-contact” accounts
- Understand which deposit regulations are related to E-SIGN and have specific compliance provisions
- Use the most recent BSA guidance for satisfying the due diligence requirements for CIP
- Define and identify acceptable documents to open accounts and incorporate risk mitigation strategies into the new account process
- Determine if enhanced due diligence is required to open the account
WEBINAR DETAILS
Opening deposit accounts online is a different process than in person. Compliance with E-SIGN requirements is one piece of the puzzle. Knowing the “true identity” of the consumer for BSA and CIP purposes completes it. What additional out-of-wallet questions should be asked when accounts are opened online? How does electronic account-opening impact the BSA risk assessment process? Attend this detailed program to learn about the additional controls needed to protect your financial institution and about red flags for reporting suspicious activity.
WHO SHOULD ATTEND?
This informative session will ensure compliance with e-banking and is targeted for compliance officers, risk managers, deposit operations managers, business development managers, and others responsible for managing online banking, E-SIGN compliance, e-statements, and e-disclosures for deposit accounts.
TAKE-AWAY TOOLKIT
- Current exam procedures and many resources for online banking
- E-SIGN checklist and answers to common questions
- Social media policy template
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Susan Costonis, Compliance Training & Consulting for Financial Institutions
Susan Costonis is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.