Webinar: Opening Trusts & Fiduciary Accounts
November 10, 2025 3:00 pm - 4:30 pm
Trusts are often used to plan for estates, families, taxes, etc.
When opening these special accounts, you need to know about proper documentation, CIP, and signature cards. You must also understand the trustee’s authority and duties and your institution’s responsibility and liability. This webinar will cover opening procedures and provide guidance for when trusts, fiduciary accounts, and accountholder situations change.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Explain the role of a fiduciary
- Differentiate between revocable and irrevocable trusts and between UTMAs and minor trusts/Coogan accounts
- Outline the processes upon death of a party to the account
- Determine which checks should and should not be deposited to trust and fiduciary accounts
- Describe the parameters for setting up various trust and fiduciary accounts
WEBINAR DETAILS
From living trusts to conservatorships and everything in between, this webinar will systematically walk through all of the requirements for handling trust and fiduciary accounts. It will cover accounts such as revocable and irrevocable living trusts, informal/Totten trusts, Uniform Transfer to Minor Accounts, minor trusts/Coogan accounts, representative payees and VA federal fiduciaries, and court-ordered conservatorship and guardianship accounts. For each account type this program will address account opening, ownership, transactions, fiduciary and financial institution responsibilities, tax reporting, insurance coverage, and termination/payout of accounts.
WHO SHOULD ATTEND?
This informative session is designed for branch managers, tellers, new accounts staff, account representatives, call center employees, compliance personnel, fraud professionals, risk management staff, and auditors.
TAKE-AWAY TOOLKIT
- Internet resource list
- Trust and fiduciary account cheat sheet
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Mary-Lou Heighes, Compliance Plus, Inc.
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country.
Involved with financial institutions since 1989, Mary-Lou has over 30 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.