Webinar: Return to Sender: Selecting Relevant ACH Return Reason Codes
November 19, 2024 3:00 pm - 4:30 pm
Is your head swimming?
Do you need a decoder ring to sort out the almost-seven-dozen ACH return reason codes? Mistakes can lead to liability and losses. Join us to learn the ins and outs of return reasons and discover best practices for reducing risk.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Define the different ACH return timeframes
- Identify common return reason codes and their implications
- Understand potential compliance issues with improper use of the codes
- Explain the steps involved in dishonoring and contesting a return
WEBINAR DETAILS
Are you sometimes unsure of the right return reason code to use? Do dishonored returns and contested dishonored returns have you scratching your head? This session will address the ins and outs of various return codes, including return, dishonored return, and contested dishonored return codes, and when they should be used. Knowing your rights and responsibilities under the rules will help reduce the risk of loss for your institution.
WHO SHOULD ATTEND?
This informative session is ideal for ACH operations, audit staff, compliance staff, and AAP/APRP candidates.
TAKE-AWAY TOOLKIT
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Michele L. Barlow, MACHA/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), a payments association with offices in Wisconsin and Maryland. She is responsible for development and execution of association training and certification programs, conference and event planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and a current member of the Payments Institute’s Board of Regents and the APRP Oversight Panel. She is active on other national committees, and a frequent speaker at industry events.
Prior to joining Macha in 2009, Michele was a corporate trainer for a financial institution. She obtained her AAP and NCP certifications in 2010 and 2011 respectively and has been granted the APRP designation. She holds a bachelor’s from the University of Wisconsin.