Webinar: Timely & Accurate Check Adjustments: Reducing Risk & Loss
May 13, 2025 3:00 pm - 4:30 pm
Check adjustments are a way to resolve discrepancies in settlements or errors once a check has been sent for collection and paid.
With such a small return window, check adjustments are often the only way to recover funds! If a processing error is discovered, you need to jump into action. Learn what to do and how to do it with this informative webinar.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Recognize risks associated with improperly handling check adjustments
- Discover necessary steps to reduce financial losses
- Understand warranties and liabilities of check parties
- Be familiar with check processing regulations
- Use breach of warranty claims for altered or forged indorsement cases
WEBINAR DETAILS
Learn the proper steps and timeframes for the timely and accurate processing of check adjustments. This program will address the most common adjustments processed by the Federal Reserve Bank – encoding errors, duplicate presentments, and late return claims. It will also explain the breach-of-warranty process and when it can and can’t be used for alterations or forged/counterfeit items.
WHO SHOULD ATTEND?
This informative session is designed for check operations staff, compliance officers, and operations managers.
TAKE-AWAY TOOLKIT
- Link to the Federal Reserve’s Check Adjustments Quick Reference Guide
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Michele L. Barlow, Macha/PAR
Michele Barlow is the Senior Vice President at Macha/PAR (Everything Payments, Everywhere), a payments association with offices in Wisconsin and Maryland. She is responsible for development and execution of association training and certification programs, conference and event planning, and member service. Michele is a past member of Nacha’s Blue Ribbon Panel and a current member of the Payments Institute’s Board of Regents and the APRP Oversight Panel. She is active on other national committees, and a frequent speaker at industry events.
Prior to joining Macha in 2009, Michele was a corporate trainer for a financial institution. She obtained her AAP and NCP certifications in 2010 and 2011 respectively and has been granted the APRP designation. She holds a bachelor’s from the University of Wisconsin.