Webinar: When a Depositor Dies: Actions to Take, Mistakes to Avoid
November 19, 2025 3:00 pm - 4:30 pm
Can checks still be negotiated after an accountholder dies?
Who can access the deposit accounts? What changes can be made? What about taxes, Social Security, IRAs, POAs, and dealing with the family? If you don’t have all the answers, this is the webinar for you.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Understand and explain accountholder rights at death
- Break down the actions to take at death and mistakes to avoid for each ownership type
- Research your small estate affidavit statute and rules
- Handle checks at death
- Comprehend UCC 4-405 rules on knowledge of death
- Review IRAs, HSAs, and ACH at death
- Dissect government benefits after death
- Handle UTMAs, Social Security Representative Payee, and other special accounts at death
- Answer questions about powers of attorney and other rights that cease at death
- Evaluate interest reporting after death
WEBINAR DETAILS
At the most difficult time in someone’s life, you have to use extraordinary skills to accomplish many detailed tasks when an accountholder dies. Did the person own a business? Are there any outstanding checks? How were the accountholder’s funds owned? Did the accountholder have specialized accounts like IRAs? This program will explain what to look for and how to handle many accounts, documents, and situations after death.
WHO SHOULD ATTEND?
This informative session is designed for new accounts staff, branch managers, branch operations personnel, compliance professionals, trainers, and management.
TAKE-AWAY TOOLKIT
- New account handbook
- Deceased accountholder worksheet
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits
Speaker: Deborah L. Crawford, Gettechnical Inc.
Deborah Crawford is the President of Gettechnical Inc., a Florida-based firm specializing in the education of financial institutions across the nation. Her 30+ years of experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor’s and master’s degrees. Debbie specializes in the education of financial institution employees and officers in the areas of deposit account laws, new account documentation, insurance, complex compliance regulations, and IRAs.