Webinar: Working with Troubled Loans: Extensions, Deferments, Re-Aging, Refinancing & Incentives
August 15, 2023 3:00 pm - 4:30 pm
Working with Troubled Loans: Extensions,Join veteran collections attorney David Reed as he uncovers the hidden truths of collections problem resolution.
This session will examine the nuts and bolts of an effective program, recovery options, and the role of member service. From regulatory compliance to loan modifications, to interdisciplinary collections, to charge-offs, this session will reveal innovative ways to identify and communicate with troubled borrowers before it’s too late.
AFTER THIS WEBINAR YOU’LL BE ABLE TO:
- Inventory your collections process and recovery options
- Map out key troubled borrower contact points
- Educate and empower all staff to recognize troubled borrowers
- Cross-sell solutions in a collections environment
- Understand and communicate recovery options
- Recognize compliance traps and regulatory requirements
- Deploy effective loan rescue (and recovery) incentives
WEBINAR DETAILS
Credit risk is back in the headlines and most industry experts and regulators predict a wave of defaults is on the horizon. If your institution is focusing solely on the delinquency report to identify troubled borrowers, you are ripe for an upgrade! Every borrower who has had a loan charged off made a final payment at some time. The problem was the institution didn’t realize it was the last payment. That’s why bankruptcy filings are sometimes surprising. The current economic environment is having a negative impact on many borrowers and institutions are in a unique position to assist them – if they can avoid the numerous landmines along the way. Is your collections department ready to help both the borrower and the credit union weather the storm?
WHO SHOULD ATTEND?
This jam-packed session is designed for executives, CFOs, lending managers, collections managers, collections staff, and anyone interested in maximizing collections efforts.
TAKE-AWAY TOOLKIT
- Sample recovery options matrix
- Sample loan modification policy
- Regulatory guidance on loss mitigation and loan modifications
- Employee training log
- Interactive quiz
- PDF of slides and speaker’s contact info for follow-up questions
- Attendance certificate provided to self-report CE credits Deferments, Re-Aging, Refinancing & Incentives
Presenter: David A. Reed, Reed & Jolly PLLC
Attorney, author, consultant, and nationally recognized trainer, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections.
A former trial attorney and vice president and general counsel of a large regional financial institution, David is also a Certified Fraud Examiner. He is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy.